Page 58 - Smart tourism: A path to more secure and resilient destinations

5.3 Vatican museums

5.3.1 Summary

The Indra company Minsait is the key partner in the digitization of the Vatican Museums, one of
the most visited venues in the world. The company, a leading consultancy in the fields of Digital
Transformation and Information Technology, is implementing a system to integrate the services of
the Vatican Museums, improving the protection of works of art and the safety of its visitors.

The project consists of the implementation of digital solutions and technologies managed by an
intelligent platform that enables the sharing of information among all the agents in the value chain
to offer users more attractive and safer experiences that will attract more visitors and boost the
museum's economy while respecting its environment.

5.3.2 Entity

Vatican Museums.

5.3.3 Region and location

Vatican City.

5.3.4 Definition / explanation of the case

The project is part of a five-year digitization plan aimed at improving the services offered to the
public and involves, in addition to the Vatican Museums, the Directorate of Safety and Civil Protection
Services, the Directorate of Technical Services and the Directorate of Telecommunications, all within
the “Governatorato” of the Vatican City State.

The complex system of sensors already in place in the museums will be enhanced and developed
technologically, and integrated into the comprehensive Onesait management platform, providing
useful data to the safety systems as well.

A team of Minsait experts in Smart Security and Smart Tourism completed an initial study defining
the safety plan that has been implemented progressively. In addition, a Data Centre was built to
receive and integrate information from the different systems, centralizing the management of
safety processes.

Museum Connectivity

A complex fibre-optic network, which now stretches some 20 kilometres, connects the complex
system of flow and environmental control sensors, video surveillance, and safety, fire and evacuation

48 Smart tourism: A path to more secure and resilient destinations