Page 12 - U4SSC Factsheet, Mashhad, Iran (Islamic Republic of), September 2021

• A city of hope and life
• A smart and citizen-centred city

• A clean and environmentally friendly city

• A connected city

This maturity study allowed Mashhad to define holistic and integrated city implementation projects
based on three main elements and their subsets:

Technological Factors

• Physical infrastructure • Smart technologies

• Mobile technologies • Digital networks

Human Factors

• Human infrastructure • Social capital

Institutional Factors

• Government • Policies and Laws

The comprehensive planning system in Mashhad is based on strategic thinking, and has been
developed at three levels: long-term, medium-term and short-term plans.

The long-term plan of Mashhad Municipality is a 20-year plan with the main pillars of the mission
statement, values, vision statement, long-term goals, vision indicators and strategies.

The mid-term operational plan of contains six main themes, 31 major goals, 41 strategies and six
mission areas, and is being implemented in the 13 districts of Mashhad.

Mashhad defines projects within its smart city actions plan in six dimensions:

• Smart government • Smart environment

• Smart living • Smart people
• Smart mobility • Smart economy

Priority is given to the projects based on the needs of the municipality. Mashhad has implemented initiatives
in improving ICT infrastructure, developing electronic services, providing electronic services on social
networks, providing electronic micro-payment tools, developing spatial data infrastructure, developing
smart and new technologies, and developing an open government portal.

6 U4SCC Factsheet | Mashhad, Iran (Islamic Republic of) | September 2021