Page 11 - U4SSC Factsheet, Mashhad, Iran (Islamic Republic of), September 2021

Mashhad and the U4SSC KPI Project

To be able to respond to queries regarding the level of its digital development and sustainability,
the City of Mashhad decided to join this ITU-led project, utilizing the needs, aims and solutions
of the U4SSC. This ambitious project would help Mashhad to measure and compare its degree of
digitalization and sustainability in accordance with established international standards.

Findings from the project are expected to form an SSC development trajectory to which
administrators of other municipalities and regions similar in size and capacity to Mashhad will
be able to adapt when developing their own smart sustainable strategies. The KPIs will also help
demonstrate how Mashhad is progressing in its achievement of the SDGs. The continuation of
the project could also assist Mashhad in conducting a periodic internal review of its current ICT-
related efforts, thereby allowing the city to benchmark how its ICTs can best be used to monitor
and improve its smart city processes and operations. This project can, therefore, play a key role in
planning Mashhad’s SSC future.

Mashhad Initiative

The Mashhad Initiative is the overarching framework that charts Mashhad’s path to becoming
smarter and more sustainable. The Initiative starts with a city action plan and is guided by an overall
mission and vision, as follows:

Mashhad Smart City Mission:
Changing the management method of Mashhad city based on citizens’ participation and
providing integrated and adaptable technological solutions for all urban services in order to
increase quality using efficient and comprehensive access to services in
all operational areas of Mashhad.

Mashhad Smart City Vision:
A creative, innovative city that wants to become a leader in the region by using new technologies
and increase civic participation and improve the quality of life of citizens by increasing
accessibility, accountability and transparency.

The city action plan was developed based on studies of the level of smart maturity of the city's
services in the implementation of different projects and in the introduction of technology.

The maturity study goals were to determine how Mashhad could re-imagine itself as:

• A competitive city with a dynamic economy

• A balanced and safe city

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