Page 76 - U4SSC Compendium of survey results on integrated digital solutions for city platforms around the world

As soon as city services start to use the services and solutions offered by the urban platform
and obtain adequate support in their technological transformation, a turning point occurs in the
constitution of the urban platform.

The public administration in Spain treasures high-quality, verifiable data as a valuable resource
referring to all naturalized and legal citizens. Achieving true interoperability among platforms at
all levels in cities, as well as in central and autonomous administrations, would help enormously
in the areas of environmental, social, mobility and health concerns. They would also lead to more
effective digital transformation of the society and to the creation of innovative public services aimed
at improving the quality of life of our citizens and assisting business entities.

7.8 Stakeholders’ involvement

Citizens are involved directly as they make use of services available for their convenience on the
city platform. For advanced users, options are available through APIs to conduct apprenticeships
or participate in other developments.

Thanks to an open architecture and a standardized connection procedure via smart clauses,
municipal service management companies can send automated information on their operation
of the service and the fulfilment of their contract obligations.

All new developments will be provided as open APIs of value-added urban services that can be
seen as building blocks to improve city management. The data generated by the project will be
published as open data, taking into account privacy and security. This is being considered for use
by different universities that usually collaborate in other innovative projects of the municipality.

In addition, different research groups are using the data provided by the city platform to develop
their own mobility and environmental projects.

64 Compendium of survey results on integrated digital solutions for city platforms around the world