Page 10 - Case study: Smart Dubai Happiness Meter in Dubai, United Arab Emirates
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Figure 3: ABCD of Needs
Measure: In order to ensure efficient and efficacious delivery of programs within the Happiness
Agenda, it is important to sustain ongoing measurements of key aspects of happiness and customer
needs in private and public sectors. Smart Dubai conducts regular assessments of happiness in
Dubai, as well as assessing the effectiveness of the framework within the agenda itself.
This case study particularly focuses on the Measure strategic portfolio and more specifically analyzes
the Happiness Meter as one of the measurement tools adopted by Smart Dubai at the city level.
4 Smart Dubai Happiness Meter | Dubai, UAE
