Page 187 - Trust in ICT 2017
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Trust in ICT 3
6.4 Relationship between knowledge and trust
To understand trust, it is required to analyse the collected data from entities, extract the necessary
information for trust, understand the information, and then create the trust-related knowledge.
2
Figure 6-3 – Knowledge and Trust
The social and economic value of data is mainly reaped during two moments: first when data is transformed
into knowledge (gaining insights) and then when it is used for decision making (taking action). The knowledge
is accumulated by individuals or systems through data analytics over time. So far data processing,
management and interpretation for awareness and understanding have been considered as fundamental
processes for obtaining the knowledge. As shown in left hand side of Figure 6-3, trust is strengthened from
accumulated knowledge and it mainly has a significant role as a belief between knowledge (i.e., awareness
and understanding) and action. It means that the expectation process for trust should be additionally
considered before decision making. As shown in the right hand side of Figure 6-3, trust should be further
considered to the whole process from data collection to decision making.
7 Features, Challenges and Technical Issues for Trusted ICT infrastructures
7.1 Trusted ICT infrastructure
Figure 7-1 shows high-level overview for a trusted ICT infrastructure. A physical domain mainly consists of
physical devices which interwork with each other through information and communication networks. A cyber
domain is responsible for the delivery, storage and processing of data and information. A social domain has
become popular to people for sharing and showing their knowledge and become a new medium for
connecting people in cyberspace.
2 Illustration compiled from trust pyramid: http://www.johnhaydon.com/how-make-people-trust-your-nonprofit/
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