Page 10 - ITU Indicators for Smart Sustainable Cities – Pilot project Singapore

ITU Indicators for Smart Sustainable Cities – Pilot project Singapore

Sub- Singapore
Dimension Indicator KPI definition
dimension Reported Value
ICTs D1.2 Services A 1.2.1 Availability of Existence of electronic and YES
and electronic and mobile payment platforms to
information mobile payment facilitate access to city services
platforms platforms for city inhabitants.
Reviewed:
Data derived from a direct survey (2016) provided by the Infocomm Development Authority of Singapore.
Electronic Payment (non-mobile)
1. Electronic Fund Transfer Point-of-Sales (EFTPOS) – NETS EFTPOS
 Services provided by NETS, to allow customer of participating banks to make payment at retailer using the
EFTPOS terminal
 The participating banks includes DBS/POSB, OCBC, UOB, HSBC, Maybank and SCB
2. EMV Payment
 Typically MasterCard, VISA, Amex Credit or Debit Cards payment
3. CePAS Card Payment
 Contactless EZ-Link card & NETS Flashpay
 Primary electronic payment mode in Singapore transit
 Also use for certain retail payments
4. Fast And Secured Transfer (FAST)
 An electronic funds transfer service that enables customers of the participating banks to transfer Singapore
Dollar funds from one bank to another in Singapore almost instantly. There are 19 participating banks
Mobile Payment
1. EZ-Link Near Field Communication (NFC)
 Mobile payment at Singapore Transit and ez-link acceptance. Similar to ez-link card (same as CePAS above)
2. Bank e-Wallet
 E, DBS Paylah ! and SCB DASH
 Payment or transfer using a e-wallet between the customer of banks
 DASH has acceptance at some retailers
3. Apple Pay /Samsung Pay/Android Pay
 Amex, Mastercard, Visa
Status: KPI Verified
ICTs D1.3 I 1.3.1 Information Proportion of people who were No Data
Information security of victims of incidents, due to Reviewed
security and public services illegal system access,
privacy and systems unauthorized data storage or
transmission, unauthorized
hardware and software
modifications, which lead to
information disclosure or
financial loss.
Government Incident statistics are not shared publicly, hence data collection for this indicator would be
challenging. It may also not be meaningful to focus on numbers of incidents/breaches (large or small, is one too
many; zero doesn’t equate to success or high level of security/preparedness/assurance and may be due to an
absence of incidents).

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