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6.2  Key performance indicators of SSC

            This part of the Technical Specifications defines the core indicators applicable for all cities that want
            to become a SSC.

            Each indicator is labeled (Ix.y.z), where (i) x denotes the dimension, (ii) y the sub‐dimension and (iii)
            z the indicator.
            The indicators listed in Appendix I are proposed as additional indicators for consideration. Cities can
            select appropriate ones among those, and/or add new indicators, to evaluate the contributions of
            ICT to their SSC goals.
            NOTE – In this text the e‐service concept (e.g., e‐health and e‐governance etc) is used in an inclusive way and
            refers to both wired and wireless services that benefit the cities and city inhabitants. The mobile wireless
            services could also be referred to as m‐services (e.g., m‐health, m‐banking etc.). These ICT services and goods
            are also collectively known as Smart services (e.g., Smart grid, Smart lighting) and Smart goods (e.g., Smart
            meters). In some cases the Smart service/ goods concept is used instead of e‐service if this terminology is
            more widely adopted for the referred service or goods.
            Note: In this document the term city inhabitant is used to refer to the people living in the city.

            6.2.1   ICT
            This clause lists the core indicators defined for ICT dimension.

            There are 11 indicators in this dimension, covering computer penetration, Internet access, fixed
            (wired)‐broadband  subscriptions,  wireless‐broadband  subscriptions,  social  media,  information
            security, COP, privacy protection, and EMF consideration in cities, etc.

                Sub‐dimension                 Indicator                            Description
             D1.1 Networks and     I1.1.1 Availability of computers or   Proportion of households with at least one
             access                                                 computer or similar device (tablet, smart
                                   similar devices
                                                                    phones, etc.) (*)
                                   I1.1.2 Availability of Internet   Proportion of households with Internet
                                   access in households             access for any household member via a
                                                                    fixed or mobile network at any given time.
                                                                    (*)
                                   I1.1.3 Availability of fixed     Fixed (wired) broadband subscriptions per
                                   broadband subscriptions          100 inhabitants. (*)
                                                                    NOTE – Fixed (wired) broadband
                                                                    subscriptions refer to subscriptions for
                                                                    high‐speed access to the public Internet (a
                                                                    TCP/IP connection). High‐speed access is
                                                                    defined as downstream speed equal to, or
                                                                    greater than, 256 kbits/s.
                                                                    Fixed (wired) broadband includes
                                                                    broadband through cable modem, DSL,
                                                                    fiber and other fixed (wired) broadband
                                                                    technologies (such as Ethernet LAN, and
                                                                    broadband‐over‐power line (BPL)
                                                                    communications).
                                                                    Mobile cellular network subscriptions are
                                                                    not included.



            780                                                      ITU‐T's Technical Reports and Specifications
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