Strategic Goals of the Union

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The Connect 2020 Agenda was adopted by the 2014 Plenipotentiary Conference as part of ITU's strategic plan for the 2016-2019 quadrennium. At the heart of the Agenda and the ITU Strategic Plan are four goals, relating to:​ ​

• Growth – enabling and fostering acces​s to and increased use of ICTs.
• Inclusiveness – bridging the digital divide and providing broadband for all.
• Sustainability – managing challenges resulting from ICT development.
• Innovation and partnership – leading, improving and adapting to the changing technology environment.

The four goals include 17 targets, designed to provide an indication of whether each of the goals is being achieved up to 2020 and to help ITU and other stakeholders to focus their priorities during that period.​​​