Abstract The original meaning of the word internet has drifted from packet switching infrastructure to anything using it. Net neutrality has no technical definition. We summarize the positions of operators, content providers and users. The lack of well defined operator service and non committing contracts generate suspicion and frustration among users. Content providers and operators are reluctant to invest in network upgrades. Managing services by QoS lets users choose their own end to end quality across nets. Finally, ICANN keeps a lock on domain names for protecting its monopoly.