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Manual

Manual for Measuring ICT Access and Use by Households and Individuals, 2009

 
An updated (2014) edition of this Manual is now available.
 
The ITU Manual for Measuring ICT Access and Use by Households and Individuals was prepared to support countries in their efforts to measure and monitor the developments towards becoming information societies. It aims at improving the availability and comparability of statistics on access to, and use of ICTs by households and individuals. Its main focus is on the core list of ICT indicators (as revised in 2008) (pdf format) agreed under the framework of the Partnership on Measuring ICT for Development. The Manual can be used as basic reference material when preparing, designing and implementing ICT household surveys. It also serves as the basis for ITU's training course on ICT household statistics.
 
 
Download the manual in Arabic, Chinese, English, French, Russian and Spanish (pdf format).