Page 31 - Methodology to assess Net Zero progress in cities
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Figure 10: BSC for city carbon neutrality strategic development
The above BSC can be enhanced with an approach to a Sustainability Balanced Scorecard (SBSC)
(Fathi, 2019), which would focus on the environmental perspective of the strategic formulation: the
financial dimension would emphasize green ICT projects, the customer dimension would prioritise
stakeholder perspectives, the internal processes would address green ICT utilization during the
strategy’s life cycle, and learning and development would identify the future orientation of the
strategy.
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