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AI for Good Innovate for Impact

engagement, and skills acquisition, supported by data-driven insights from field experiments
and user evaluations.

3 Use Case Requirements 4.5: Manufacturing

REQ-01: It is critical that training be accessible in a multilingual approach, given language
barriers and time zone differences in remote training,

REQ-02: It is critical that trainees personalize according to the varying levels of prior knowledge
and skills.

REQ-03: It is critical that Augmented reality (AR) training be provided in different use cases,
such as: distance learning, remote maintenance and safety instructions.

REQ-04: It is critical that the system addresses related challenges, such as AR hardware and
software costs that can be expensive and the technical skills required to create and use AR
content.

REQ-05 Customised On-the-Job training provided by experienced operators. This approach
allows for quickly learning the specific knowledge of each machine and receiving advice and
tips not available in standard courses.
REQ-06 Safety: training must include a section on safety to prevent accidents during machine
use;

REQ-07 Operators' limited knowledge of the system or machine, technical issues with the
software or the machine itself, training expert technicians is costly (both in terms of time and
economically).

REQ-08 Lack of adequate contextualised guides during training. Trainers must have appropriate
materials accompanying the training, such as user guides and interactive on-machine tutorials.
REQ-09 Need to diversify activities to reduce physical fatigue. Operators express concern about
physical fatigue resulting from standing for long periods in front of the machine. To alleviate
this issue, it is suggested to diversify their activities by integrating complementary ones that
can be performed nearby the machine, such as training short tasks.

REQ-10 The system must support on-the-job training sessions with real machinery and
equipment. These sessions can range from 1-2 hours to a full day.

REQ-11 The system must provide limited dependence on automation. Automation does not
completely replace human skills. Operators are essential for supervision, maintenance, and
solving complex problems.

REQ-12 Main training sessions topics: monitoring industrial machines and production
processes; execution of production and assembly procedures.

REQ-13 Need for standardised training providing an overview of the system and program
hierarchies (such training would enable operators to move more autonomously across different
machines);

REQ-14 Need to address scalability and replicability on a large scale.

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