Page 4 - GSR-24 BEST PRACTICE GUIDELINES

conduct and corporate social responsibility initiatives Policy makers and regulators can
in the telecommunication/ICT sector.
18. Sustainability: consider the environmental and encourage market players to:
socio-economic impact of all telecommunication/
ICT technologies in developing policies and 1. Employ risk analysis and assessment: identify
regulations. Provide incentives to companies
adopting responsible and sustainable practices potential threats and opportunities associated with
business activities and develop preventive measures
and encourage research and development for to minimize threats, such as emergency plans,
responsible and sustainable telecommunication/ICT appropriate insurance and coverage mechanisms to
technologies. mitigate potential losses.
19. Education and awareness: invest in capacity- 2. Diversify activities: invest in different sectors or
building and awareness initiatives to improve markets to reduce exposure to industry-specific risks.
knowledge, literacy and skills of policymakers
and regulators and promote digital skills 3. Adopt a sustainability-based approach: incorporate
among the population to ensure optimal use of sustainable practices in business operations to
telecommunications/ICTs and transformative reduce environmental impact and consider social
technologies. This can include providing training factors in decision-making.
programmes, technical assistance, and access to 4. Invest in research and development: allocate
relevant resources and expertise. resources to stay at the forefront of the industry,
stimulating innovation and reducing risks.

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1-4 July 2024 | Kampala, Uganda 4 www.itu.int/gsr24