Page 3 - GSR-24 BEST PRACTICE GUIDELINES
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Key policy and regulatory                               and civil society at the national, regional and
           measures and guiding principles                         international level on developing harmonized
                                                                   governance and regulatory approaches to ensure
           for positive and inclusive impact                       that telecommunications/ICTs contribute to peace,
                                                                   security, and sustainable development.
                                                              8.   Regulatory harmonization: align regulatory
           These regulatory measures and guiding principles aim    frameworks with international best practices.
           to maximize the benefits of telecommunications/ICTs for   9.   Risk-based approach: consider employing risk-
           transformative technologies while mitigating risks and   based principles to enhance product safety and
           ensure inclusivity in their application. They emphasize   effectiveness. Implement risk management and
           the importance of balancing innovation with responsible   mitigation measures to address potential risks
           regulation to create a positive impact on societies and   associated with transformative technologies,
           economies. By implementing these measures and           including research and foresight capacity among
           principles collectively, we, regulators, aim to create   policy makers and regulators.
           an environment conducive to positive outcomes for   10.  Cybersecurity standards: enforce robust
           all stakeholders, fostering innovation, trust, and social   cybersecurity standards and regulations to safeguard
           welfare.
                                                                   against threats.
           1.   Proactive approach: adopt a proactive approach   11.  Equitable access: ensure fair, affordable, consistent,
                that balances innovation promotion with risk       resilient and non-discriminatory access and use of
                minimization and provide a controlled environment   all digital technologies, resources and services to
                that enables businesses to test and scale up their   address the digital divide and ensure meaningful
                products or services. This includes adopting agile,   connectivity.
                adaptive and anticipatory regulatory frameworks,   12.  Market competition and openness: foster equitable
                applying innovative regulatory approaches such     market access and healthy competition among
                as regulatory sandboxes, regulatory impact         all players and technologies, including start-ups,
                assessments (RIA), collaborative regulation, horizon-
                scanning exercises, and evidence-based decision-   ensuring sufficient availability of and ease of
                making.                                            access to limited resources (e.g.: spectrum) to
                                                                   drive innovation and efficiency and encourage
           2.   Enforcement: adopt regulations that incentivize    partnerships with local players.
                ethical conduct and address misconduct, by    13.  Regulatory incentives: foster regulatory and
                establishing monitoring and supervision mechanisms
                to prevent abuses and address risks.               economic incentives as well as innovative financing
                                                                   mechanisms that encourage investment and
           3.   Streamlining regulations and processes: reduce     competitive pricing.
                bureaucratic hurdles to streamline administrative   14.  Consumer and data protection: ensure there are
                processes (e.g., in licensing).                    personal data protection and privacy regulations
           4.   Stakeholder engagement: prioritize inclusive       in place, as well as protect consumer interests and
                stakeholder engagement and public consultation     ensure accountability of service providers.
                throughout the regulatory process by engaging   15.  Data governance: develop appropriate data
                industry and civil society collaboratively in the pursuit
                of shaping competitive and inclusive markets.      governance and transparency policies to strike
                                                                   a balance between safeguarding individual and
           5.   Transparency and accountability in decision-       organizational data privacy, security and integrity
                making, based on data analysis: ensure             and enable cross border data flows to operate
                transparency, accountability and inclusive design in   effectively.
                regulatory processes.                         16.  Ethics and security: foster the creation of
           6.   Data collection and sharing: adopt effective       ethical frameworks and secure standards for the
                mechanisms for collection and use of data in order   development and deployment of transformative
                to increase the regulator's capacity for action.   technologies in telecommunications/ICTs, including
           7.   Collaboration: foster collaboration among all      AI, by incorporating considerations such as human-
                stakeholders across different economic sectors,    centered design and non-discrimination.
                involving policy makers, regulators, regulatory and   17.  Promotion of ethical practices: foster a culture
                industry associations, private sector, academia    of responsibility through industry-wide codes of




          1-4 July 2024 | Kampala, Uganda                   3                                    www.itu.int/gsr24
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