Universal Service Financing Efficiency Toolkit

A practical guide for impactful and sustainable universal access and service implementation

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The toolkit provides analytical tools, examples, and templates that are grounded in practical experience and designed to help policy-makers, regulators and universal service fund administrators to navigate common questions and challenges they face when using public funds to design, implement and finance programmes and projects that facilitate access to digital technologies and communication infrastructure.

This toolkit helps to navigate the multitude of business models that need financial support in order to have a local, municipal and national impact, as well as to meet the UN Sustainable Development Goals (SDGs) and targets related to and facilitated by digitalization.

Learn how to navigate the report here.

The ITU universal service financing efficiency toolkit was developed by the International Telecommunication Union (ITU) with the support of Government of the United Kingdom Digital Access Programme (DAP) to promote effective regulation, greater investment, and innovative models for school connectivity in unserved communities and for broader digital inclusion.


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View inside the Toolkit

Exploring the Financing Toolkit

Examining tools and principles of public investment, including the combined use of public funding and a variety of finance mechanisms.

Read Part A

Evolving to USAF 2.0

Assessing UAS policies and strategies and evaluating fund performance of next-generation funding instruments and models.

Read Part B

Funding UAS Projects

Selecting and implementing successful UAS projects that achieve broad national objectives.

Read Part C

Financing School Connectivity

Conceptualising school connectivity as an investment and applying tools to secure funding and evaluate performance.

Read Part D

Additional Resources and Training

Access further resources and explore training opportunities, such as the ITU Academy which features capacity building activities in the field of information and communication technologies (ICTs) and digital development.

Learn more

Contact us

For more information or to give us feedback on this report, get in touch at: treg@itu.int