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The results
The workshops produced a range of hypothetical solutions, including a street warden programme,
ID cards for bus drivers and a smartphone app for new arrivals. The challenge was to find a city
prepared to implement some or any of them.
Enter Medan, a city of 2.2 million in northern Sumatra. As well as taking part in the workshops, city
officials here were invited to meet female commuters and travel with them at night to gain a better
insight into their experience.
In December 2019, the Medan City Government announced plans to adopt several recommendations
from the project including:
• designing better bus stops: for example, by adding transparent walls and better lighting to
make them less intimidating;
• improving pedestrian access to bus stops, avoiding the need for women to walk down narrow
alleyways;
• community engagement: including a poster campaign on how to safely help women who are
experiencing street harassment.
Figure 22: Stakeholders at a co-design workshop held in Medan – Photo credit: UN Women/Putra
Djohan
Procurement guidelines for smart sustainable cities | May 2023 65
