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Table 8: Dos and don’ts-Return to sustainable buying
                                                                                  Don’t
                                   Do
                     develop  transition  plans  to  end


                                                                     do  not  end  emergency  buying
              emergency relief in partnership with suppliers
                                                              suppliers

                     agree  with  suppliers  if  and  when
              any outstanding goods or services are to be
              delivered
                     return to “normal” or sustainable buying

              as soon as it is reasonable to do so
             Table 9: Dos and don’ts-Work as a team
                                   Do                         procedures abruptly without consultation with
                                                                                  Don’t
                     include colleagues with a diverse mix of        do  not  allow  one  individual  to  be
              skills, experience and backgrounds              responsible for commissioning a high-value
                                                              product or service
                     ask about past procurements and any
              lessons learned
                     consult  stakeholders  and  decision-
            Dos and don’ts
              makers as early as possible
             Table 10: Dos and don’ts-Understand user needs (Digital Buying Guide)
            Table 10: Dos and don’ts-Understand user needs (Digital Buying Guide)
                                   Do                                             Don’t
                     test any assumptions you have about             do not collect data about users without
              your users before you write your requirements  their consent
              work with Disabled People Organizations
                     research with a diverse range of users,
              ideally where they use a product or service

                     ensure that user needs are worked into
              your plan

            Case study – Designing cities that work for women: the value of inclusive design


            UN Women / Pulse Lab Jakarta


            Figure 20: UN Women/Pulse Lab Jakarta




                                                             Procurement guidelines for smart sustainable cities | May 2023  3




















            A project in Indonesia has shown the importance of including women in the planning of safe,
            sustainable cities.



            Summary

            •  City planning often neglects the needs, interests and routines of women and girls.

            •  In-depth user research can help design cities in a gender-inclusive way.
            •  Inviting stakeholders to meet users is an effective way to encourage change.




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