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Table 8: Dos and don’ts-Return to sustainable buying
Don’t
Do
develop transition plans to end
do not end emergency buying
emergency relief in partnership with suppliers
suppliers
agree with suppliers if and when
any outstanding goods or services are to be
delivered
return to “normal” or sustainable buying
as soon as it is reasonable to do so
Table 9: Dos and don’ts-Work as a team
Do procedures abruptly without consultation with
Don’t
include colleagues with a diverse mix of do not allow one individual to be
skills, experience and backgrounds responsible for commissioning a high-value
product or service
ask about past procurements and any
lessons learned
consult stakeholders and decision-
Dos and don’ts
makers as early as possible
Table 10: Dos and don’ts-Understand user needs (Digital Buying Guide)
Table 10: Dos and don’ts-Understand user needs (Digital Buying Guide)
Do Don’t
test any assumptions you have about do not collect data about users without
your users before you write your requirements their consent
work with Disabled People Organizations
research with a diverse range of users,
ideally where they use a product or service
ensure that user needs are worked into
your plan
Case study – Designing cities that work for women: the value of inclusive design
UN Women / Pulse Lab Jakarta
Figure 20: UN Women/Pulse Lab Jakarta
Procurement guidelines for smart sustainable cities | May 2023 3
A project in Indonesia has shown the importance of including women in the planning of safe,
sustainable cities.
Summary
• City planning often neglects the needs, interests and routines of women and girls.
• In-depth user research can help design cities in a gender-inclusive way.
• Inviting stakeholders to meet users is an effective way to encourage change.
62 Procurement guidelines for smart sustainable cities | May 2023