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4     Practical steps to take towards smart sustainable procurement


            This section provides step-by-step guidance for commissioning digital products or services for
            governments, which includes dos and don’ts to ensure fair and transparent procurement.


            4.1     Planning


            Explore and define needs before deciding on the best approach to deliver them.


            Overview


            The planning stage of any procurement should involve public officials and stakeholders learning
            about:


            •  who they are buying a product or service for
            •  why they are procuring it

            •  who to consult from their organization

            •  what technology is appropriate in the market
            •  how to ensure value for money

            •  whether it meet the needs of persons with disabilities


            Exploring all of these areas may involve time and effort but it will ensure that public officials and
            stakeholders deliver appropriate solutions, for their organization and for end users.


            Additional guidance has also been produced in these Guidelines to help public officials and
            stakeholders plan for buying effectively during an emergency.



            4.1.1  Work as a team

            It is essential to include skills and experience from across the organization at each stage of the
            procurement process.



            Why it's important

            Working as a team with people from across their organization will help public officials and
            stakeholders:

            •  make better choices at each stage of the procurement;

            •  strengthen their understanding of their requirements and the market;





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