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Table 20: Dos and don’ts-Answer supplier questions
                                                                                  Don’t
                                   Do
                     ask the supplier to explain what they           do not reveal commercially sensitive
              mean if you don’t understand the question       information  when  you  answer  a  supplier
                                                              question, for example the supplier’s price for
                     publish all the questions that have been   the work
              asked and the answers online

                     use a group e-mail account so that the
              whole procurement team has access to supplier
            If public officials and stakeholders evaluate and are still unable to find a suitable supplier, they do
              questions
            not have to award a contract. They must tell all remaining suppliers that they:
             Table 21: Dos and don’ts – Shortlisting suppliers
            •  have not found one that meets their needs; and
                                   Do                                             Don’t
            •  are not going to award a contract.
                     score  suppliers  using  a  clear  points       do  not  use  shortlisting  to  limit
            Public officials and stakeholders may choose to review what they need and then publish new
                                                              competition  or  favour  suppliers  you  have
              system and apply it to all suppliers
            requirements. They should keep a record of how decisions are made, including the evaluation
                                                              worked with previously

                     keep a record of how you shortlisted
            team’s individual and agreed scores, and any communication they have had with suppliers.
              suppliers, along with any e-mails you send
            Dos and don'ts
                     notify unsuccessful suppliers by e-mail

             Table 22: Dos and don’ts-Evaluate suppliers
            Table 22: Dos and don’ts-Evaluate suppliers

                                   Do                                             Don’t

                     evaluate  suppliers  using  a  diverse          do not choose a supplier based on a
              team  made  up  of  people  from  across  your  personal preference for a certain technology
              organization                                    or brand

                     score suppliers against the same criteria       do not allow supplier proposals to be
              you published with the opportunity              changed or modified during the evaluation
                                                              stage
                     keep a record of how you have reached
              your decisions                                         do not award a contract if there are no
                                                              suitable suppliers


            4.3.3  Award the contract


            Inform successful and unsuccessful suppliers and begin the contracting process.


            Why it's important

            When awarding a contract public officials and stakeholders should:
                                                             Procurement guidelines for smart sustainable cities | May 2023  7
            •  tell the winning supplier of their intention to award a contract;

            •  publicize the decision on their website and in the media; and
            •  notify and give feedback to unsuccessful suppliers.


            This helps public officials and stakeholders ensure that:

            •  they are clear with the supplier on how and what they will deliver;





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