Page 93 - U4SSC Compendium of survey results on integrated digital solutions for city platforms around the world

Figure 41: New vision of the VLCi platform

10.3 Set of operational IT solutions for integrated city management

The city platform serves as a technological base for the transformation of municipal services.
Currently, 25 projects provide value-added services to citizens and those responsible for the
services of the municipal corporation with relevant information supporting decision-making.

Valencia has a municipal geographic information system connected to the city platform that
provides information on existing resources in the city with 68 municipal services reporting data to
more than 350 layers of geographic information. Most of this information is available to citizens
through the Geoportal website.

The information systems of the different municipal services have been integrated into the city
platform. This allows data of interest for each service to be obtained, which will be managed
in a common repository, along with information on performance (KPI) for self-evaluation of the
municipal service. All this information is displayed on the dashboards for internal use by municipal
managers.

The Unified and Economic Management Panels facilitate consulting georeferenced data, and
more than 750 existing indicators and information of interest such as the management of current
expenses, the average payment period to suppliers and pending administrative tasks, all of them
broken down by municipal services and areas.

Compendium of survey results on integrated digital solutions for city platforms around the world 81