Page 26 - U4SSC Compendium of survey results on integrated digital solutions for city platforms around the world

The different areas of the Cabildo de El Hierro are responsible of the management of the platform
and services.

The databases are centralized, and the entire software infrastructure is deployed on physical
servers located on the Cabildo's State Contracting Platform (CPD). Any other entity can access the
information through the open-data portal, the web portal, the app or the public GIS viewer. Special
care has been taken to define security policies for communications and for the management of,
and access to, information.

Project management methodologies are used for the deployment of services and for the operation,
covering all phases and aspects including: analysis, design, development, deployment, tests,
training, maintenance, document management and security management. All of them follow the
applicable regulations and standards in the different areas, including relations with smart cities.

The components and solutions follow the appropriate technical standards for interoperability
generated by the Technical Committee for Standardization AEN/CTN-178 Smart Cities.

The solutions deployed ensure possible subsequent developments and possible new integration
with other systems.

The information update frequency can be defined for each component, which varies according
to the need.

3.5 Governance

The digital transformation in the territory, under the management of the Cabildo de El Hierro, is
being structured mainly in accordance with the Modernization Plan (2018–2021) and the smart
island initiative of El Hierro en Red currently being implemented (October 2019–October 2021).

These actions define the responsibilities of the organization to manage the digital transformation
of smart city projects. The required training for the operation and use of the solutions is included
in the projects.

The following are the highlights of the smart island project:

• It is managed by the Modernization and New Technologies Department.
• The actions that are undertaken are formally reported to the Governing Council, which represents
the political powers of the territory.

• The work is coordinated with each different area involved (i.e., Administrative Organization,
Human Resources, Tourism, Transport, Environment, Waste, Security and Emergencies, Press,
and Territory) from the analysis phase to execution/operation.

14 Compendium of survey results on integrated digital solutions for city platforms around the world