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implementation of a unified, cloud-based EHR system in all hospitals across the kingdom. It will be
important, however, that smaller, local clinics are also incentivized to move from paper or rudimentary
digital operations to more sophisticated electronic systems. Concerns relating to technical issues, lack
of training and data security are expected to be key areas of focus during the investment into cloud
computing and mobility within the kingdom’s healthcare sector. 22

For specific projects already planned and underway in this regard, please see the section on ‘Goals
and Projects for a Smart Sustainable Future’.

ITU Recommendations such as ITU-T Y.4408/Y.2075: ‘Capability framework for e-health monitoring
services’ and ITU-T Y.4110/Y.2065: ‘Service and capability requirements for e-health monitoring
services’ can help cities optimize their e-health service provision.

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