Page 40 - U4SSC Factsheet, Riyadh, Saudi Arabia, June 2020
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KPI Dimension 3: Society and Culture
The third U4SSC KPIs dimension is Society and Culture. This dimension covers the sub-dimensions of
The third U4SSC KPIs dimension is Society and Culture. This dimension covers the sub-dimensions of
Education, Health and Culture, as well as Safety, Housing and Social Inclusion. As with the first two
Education, Health and Culture, as well as Safety, Housing and Social Inclusion. As with the first two
dimensions, each sub-dimension covers a range of indicators classified according to its categories.
dimensions, each sub-dimension covers a range of indicators classified according to its categories.
KPIs in Education, Health and Culture aim to assess the impact of the ICTs that improve citizens' quality
KPIs in Education, Health and Culture aim to assess the impact of the ICTs that improve citizens' quality of
of life. They focus on areas such as education, health and societal culture, among others.
life. They focus on areas such as education, health and societal culture, among other aspects.
Safety, Housing and Social Inclusion contains a KPI related to food security, in addition to those related
Safety, Housing and Social Inclusion contains a KPI related to food security, in addition to those related to
to safety, housing and settlements, along with social encompassment.
safety, housing and settlements, along with social encompassment.
These KPIs aim to assess the impact of the use of ICTs to promote urban equity, citizen participation
These KPIs aim to assess the impact of the use of ICTs to promote urban equity, citizen participation and
and to enhance social inclusiveness. They focus on the themes of openness, public participation and
to enhance social inclusiveness. They focus on the themes of openness, public participation and
transparency in governance. The KPIs that measure the quality of life of citizens and the extent of ICT
transparency in governance. The KPIs that measure the quality of life of citizens and the extent of ICT
implementation in the education, health and safety sectors are also included here.
implementation in the education, health and safety sectors are also included here.
There is emphasis on developing the foundation that allows for the creation of electronic platforms for
There is emphasis on developing the foundation that allows for the creation of electronic platforms for
public and private sector use. Such platforms lay the groundwork for more transparent and efficient
both public and private sector use. Such platforms lay the groundwork for more transparent and efficient
governance and maintain the inclusiveness of the city inhabitants as stakeholders pivotal to the city’s
governance and maintain the inclusiveness of the city inhabitants as stakeholders pivotal to the city’s
decision-making processes. They ensure that the health, education and safety services are deployed
decision-making processes. They ensure that the health, education and safety services are deployed with
with the least amount of disruption, wait times and manual intervention possible.
the least amount of disruption, wait times and manual intervention possible.
The following diagram summarizes Riyadh’s KPI performance detailing the categories within the Society
The following diagram summarizes Riyadh’s KPI performance detailing the categories within the Society
and Culture dimension against the current U4SSC benchmarks.
and Culture dimension against the current U4SSC benchmarks.
SOCIETY & CULTURE
Education
90.0
80.0
70.0
Food Security 60.0 Health
50.0
40.0
30.0
20.0
10.0
0.0
Safety Culture
Social Inclusion Housing
34 U4SSC Factsheet | Riyadh, Saudi Arabia | June 2020 35
