Page 1103 - Cloud computing: From paradigm to operation

Assisting developing countries 8

allows businesses and governments to become more flexible and agile by allowing them to build new
products and services much faster. This also gives an opportunity to small start-ups to participate in the
industry with their innovations.

7 Questionnaire findings
An ITU-T survey was commissioned to assess the current profile of cloud computing deployment in
developing countries. To this effect two questionnaires on cloud computing status in developing countries
were formulated. The first questionnaire was designed for cloud service customers (CSC) and the second one
for cloud service providers (CSP). The questionnaires were made available in word document format and
online to facilitate a wide range of feedback methods for the respondents. In May 2016 they were
disseminated to ITU members from developing countries with a request to share the questionnaires with the
CSCs and CSPs in their countries, including entities which were not ITU-T members.

Eight (8) responses were received for the CSC questionnaire and eighteen (18) for the CSP questionnaire from
seventeen (17) countries. The majority of responses were from Africa as highlighted in the appendices and
Table 7-1.

Table 7-1 – List of countries and responses obtained

Number of CSP Number of CSC
No. Country Total
respondents respondents
1 Afghanistan 1 0 1

2 Algeria 1 0 1

3 Bosnia and Herzegovina 1 0 1
4 Botswana 1 0 1

5 Burkina Faso 1 0 1

6 Cote d'Ivoire 1 0 1
7 Gambia 1 0 1

8 Ghana 1 1 2
9 Malawi 1 1 2

10 Nigeria 1 0 1

11 Senegal 1 0 1
12 Sudan 1 1 2

13 Trinidad and Tobago 0 1 1

14 Tunisia 1 0 1
15 Uganda 0 1 1

16 Zambia 2 1 3

17 Zimbabwe 3 2 5
Total 18 8 26

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