Page 148 - ITU-T Focus Group Digital Financial Services – Executive Summary

The Smart Learning Program provisioned the following innovative processes:
1. Smart School Transformation Implementation Process: The Smart Classroom Transformation is the
1st in the region that seeks to introduce ICT in education by providing a complete transformational
process to school infrastructure and to the tools used to deliver education to students
2. E-Maturity Transformation Process & Framework: A framework aimed at assessing the school on
the level of its ICT maturity and providing a clear path of progress. Schools are assessed, rated, and
awarded based on this highly customized and intricate system
3. E-Content Selection Process: The program created over 3,500 customized RLOs based on various
subjects and are used to provide a digital content layer embedded in the MOE digitized curriculum
books
4. Smart Learning Pilot Projects Process: The pilot project process serves to help procure, commission,
and evaluate pilot projects specialized for specific purposes that help explore innovative
technologies, ideas, and methods in the educational technology industry

5. E-Safety Processes and Procedures: It involves providing guidelines and policies for possible
technical mitigation approaches to keep students, teachers, and principals safe online while
accessing the internet using MBRLSP devices
6. Smart Learning Professional Development and Training Process: It involves the provision of
technical training services offered to staff with distributed devices
7. Smart School Operation and Adoption Process: It involves setting guidelines and procedures to
manage and operate the smart learning IT infrastructure as well as to provide support and training
to schools and their stakeholders
8. Smart Learning Program Management Processes: It involves supporting effective and successful
delivery of programs and projects. It helps manage, structure, and control upcoming programs and
projects through the Project Management Office and the various formed committees that govern
and control them.

The program was educationally led where the ICT was used as an enabler to deliver the educational outcomes
to students. In order to deliver these outcomes, transformation of schools was carried out by upgrading the
infrastructure, distributing devices to teachers and students loaded with specialized ICT tools for smart
learning, and equipping classrooms with smart boards.
Learning inside and outside the classrooms has been enabled through network connectivity by providing
access to lessons and content that help students test their skills using tools with interactive visualizations
that have helped improve their knowledge and skills in various subjects thus improving their learning
outcomes set forth by the smart learning program’s objectives.

In addition to the strong governance structure used to address implementation challenges, a number of tools
were developed by MBRSLP to ensure that the overall financial resilience of the program could be assessed
and managed. As part of the overall MBRSLP Business Case, the following tools have been produced:
 A Total Cost of Ownership (TCO) analysis

 Identification of the cost and ownership of key risks.
MBRSLP developed the TCO element of the business case further, to a point where it can now be used both
to predict costs accurately over the 10 years of the program, but can also be used to manage a number of
different scenarios through the use of a dashboard with a number of switches. The sophistication of this tool
now means that MBRSLP is able to use it to forecast costs against each of those scenarios, and to compare
the overall costs of those scenarios to ensure that it can manage the program budget effectively.

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