Page 44 - Implementing ITU-T International Standards to Shape Smart Sustainable Cities: The Case of Singapore

Implementing ITU-T International Standards to Shape Smart Sustainable Cities –
The Case of Singapore

Singapore has made a conscious decision to provide low-cost, efficient and reliable public
transportation that allows its citizens to participate fully in all aspects of city life. To further this
goal, Singapore has developed and implemented Beeline SG, an application that utilizes crowd-
sourced requests and anonymized public transport data to explore how transport networks can
be made more adaptive to changing commuter demand.

Beeline introduced crowd-starting – which empowers commuters by allowing them to
participate in the route designing process – in December 2016. Commuters benefit by pre-
ordering passes on selected crowd-started routes, while bus operators are able to respond
quicker with new routes as they learn more about the demands of their passengers. Users who
have committed to crowd-start a route can easily keep track of its progress from the Beeline app
since such routes are activated only after a minimum threshold of route passes have been sold.
To date, eight crowd-started routes have been activated on Beeline.

Figure 15 – Example of Public Transport application in Singapore

A Common Fleet Management System (CFMS), completed and installed in all public buses in
mid-2017, also enables the Land Transport Authority and operators to monitor the location and
performance of bus fleets. The CFMS provides live updates on bus locations, traffic accidents
and arrival times, allowing bus operations to work actively with bus captains to improve bus
arrival regularity.

SMART Water Grid

The SMART Water Grid system supports the mission to supply good water to its customers 24/7.
More than 320 sensors and data analytic tools are deployed island-wide to detect pipe leaks,
and to monitor the water pressure, flow and quality in the network. As the networks of sensors
continue to expand, operators will also be equipped with the necessary data and tools for timely
incident management, improving response time to serve the customers better.

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