Page 179 - ITU-T Focus Group Digital Financial Services – Technology, innovation and competition

ITU-T Focus Group Digital Financial Services

Technology, Innovation and Competition

MNOs X X 3 X X 5 X X X

Independent PSPs X X X X X X X X X 7 X

MNO- affiliated PSPs 2 X X X X X X X

MNO/PSP- affiliated banks 1 X X X

Independent banks X X X X

Exhibit 1: Competition-related issues from the perspectives of DFS market participants

Type of behaviour Only able to provide agent/non-financial 4 services to banks or PSPs Not given access to bank and/or national payment infrastructures Inability to access APIs, or integration/testing of APIs is delayed Only one entity allowed to run critical payment infrastructures 8

Unable to operate independently in DFS ecosystem
Only one MNO allowed to offer services for DFS 6

Unable to provide full range of DFS services
Unable to operate at all in DFS ecosystem

Infrastructure & service access Inability to obtain network initiated USSD (NI-USSD) services Only able to provide bearer services to banks or PSPs Delays in obtaining shortcodes from MNOs

Licensing

157