Page 230 - The Digital Financial Services (DFS) Ecosystem

ITU-T Focus Group Digital Financial Services
Ecosystem

they would use eMoney for both local BoP-to-BoP transactions and payments to institutions because doing
so provides access to layaway programs, lines of credit, and other benefits. Compelling eMoney use cases are
the best way to drive this transition and value chains contribute to this endeavor.
Even if eMoney within value chains will not materially impact digital liquidity, eMoney is still valuable. Some
benefits are direct, such as lower cash handling costs. Other benefits are indirect, such as improving access
to credit through transaction histories. In some cases, eMoney is part of a much larger solution with broad
benefits, such as subsidy programs that improve food security. The justification for eMoney should not and
does not need to rest on digital liquidity alone.
What are the implications for strategists and policy makers? For those focused on driving eMoney adoption
and achieving digital liquidity, it is important to remember that value chains are just one use case for furthering
adoption and digital liquidity. Accordingly, strategists and policy makers should evaluate a range of use cases
and evaluate how value chains fit into the roadmap.

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