Page 99 - Shaping smarter and more sustainable cities - Striving for sustainable development goals

Ref. Category Definitions/Features Key concept/ Source
No. Keywords

54 Corporate Smart is a combination of Leadership, policy, Colclough‐
definition collaborative leadership, policy and customer, service Capgemini (2011)
derived legal, customer insight, budget and orientation,
performance management, service technology.
orientation and technology.
55 Corporate In a broader definition, a city can Human capital, social Hirst‐European
CSR be considered as "smart" when its capital, Investment Bank
investment in human and social communication, (2012)
capital and in communications economic growth,
infrastructure actively promotes economic
sustainable economic development development,
and a high quality of life, including sustainability, quality
the wise management of natural of life, natural
resources through participatory resource
government. management,
participatory
government.

56 Corporation A smart city is a city that meets its ICTs, citizens, Lovehagen‐
challenges through the strategic environment, social, Ericsson (2013)
application of ICT goods network economic growth.
and services to provide services to
citizens or to manage its
infrastructure.
A sustainable city is a city that
meets the needs of the present
without compromising the ability of
future generations to meet their
own needs.
57 Government/ Traditionally, a "smart sustainable ICT, interactive Azkuna (2012a)
International city" has been defined as a city that critical
organization uses information and infrastructure,
communication technology to interconnectivity,
make both its critical infrastructure, efficiency,
its components and utilities more awareness.
interactive, efficient, making
citizens more aware of them.

ITU‐T's Technical Reports and Specifications 89