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CERT/CSIRT Stakeholders




                                                         IT and Network
                                                           Team
                                                Legal                Business
                                              Department            Management


                                        Human
                                       Resources                            Physical Security
                                                        CSIRT


                                     Risk                                        Security
                                   Management                                 Operation Center


              Incident Handling and response is not a self contained process.
              Relationship, communication channels, data sharing agreements , policies and procedures must
                be established across the organization.
              Strong commitment is needed from High Management .

              CERT/CSIRT Manager is the prime actor to work on this specific task.

            Suggested Services


              Alert and Warning
                    CERT/CSIRT responsibilities includes:
                          In collaboration with SOC and Risk Team CSERT/CSIRT will collect share all the latest
                           security alerts/information from internet sites with the main goal of:
                              Coordinating with different teams to maintain highest security level at ISMD.

                              Patch Management, Anti Virus Management etc.
                              Trend Analysis for possible emergency scenarios .
                              Problem Management Security Update report.

                              Security Assurance audit reports.
              Vulnerability Handling and Artifact Handling
                    CERT/CSIRT responsibilities includes:

                          In collaboration with Risk Team CSERT/CSIRT will:
                              Identify the relevance of the information to the City ICT.
                              Conduct impact analysis of the identified/reported vulnerability.

                              Gather  information  about  systems  vulnerable  to  identified/reported
                                vulnerability.
                              Support the involved team in implementing controls based on priority.
              Artifact Handling

                    CERT/CSIRT responsibilities includes:
                          Technical examination and analysis of any artifact found on a system.


            ITU‐T's Technical Reports And Specifications                                                  207
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