Page 89 - Implementing ITU-T International Standards to Shape Smart Sustainable Cities: The Case of Dubai

I: Core KPI
Sub-dimension o Indicator KPI definition KPI Analysis
A: Additional N
This KPI shows an important level
Proportion of public services and of penetration of online systems
Provision of online systems for
facilities (e.g., choice of schools, booking for citizens to access to public
I 541 administering public services and
of public sports facilities, library services, services and facilities. Future
facilities
etc.) that could be administered online. evaluation on the use of the
services is needed
D5.4 Governance This KPI may not be representative
Proportion of public facilities and of the whole value chain for
buildings that provide ICT based services provision of services for smart
Application of services to support and information to support persons with cities for people with specific
I 542
persons with specific needs specific needs, and proportion of online needs. It only reflects the web-
public information customized for these based services. Further evaluation
persons. will be needed in future collection
periods.

65 Implementing ITU-T International Standards to Shape Smart Sustainable Cities – The Case of Dubai