Page 88 - Implementing ITU-T International Standards to Shape Smart Sustainable Cities: The Case of Dubai
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I: Core     KPI
                    Sub-dimension                      o             Indicator                       KPI definition                   KPI Analysis
                                      A: Additional   N
                                                                                                                             This KPI shows an important level
                                                                                             Proportion of public services and   of penetration of online systems
                                                             Provision of online systems for
                                                                                          facilities (e.g., choice of schools, booking   for citizens to access to public
                                           I         541    administering public services and
                                                                                          of public sports facilities, library services,  services and facilities. Future
                                                                      facilities
                                                                                          etc.) that could be administered online.   evaluation on the use of the
                                                                                                                             services is needed
                   D5.4 Governance                                                                                           This KPI may not be representative
                                                                                             Proportion of public facilities and   of the whole value chain for
                                                                                          buildings that provide ICT based services   provision of services for smart
                                                           Application of services to support   and information to support persons with   cities for people with specific
                                           I         542
                                                              persons with specific needs   specific needs, and proportion of online   needs.  It only reflects the web-
                                                                                          public information customized for these   based services. Further evaluation
                                                                                                       persons.              will be needed in future collection
                                                                                                                             periods.


























               65  Implementing ITU-T International Standards to Shape Smart Sustainable Cities – The Case of Dubai
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