Page 25 - Implementing ITU-T International Standards to Shape Smart Sustainable Cities: The Case of Dubai

Implementing ITU-T International Standards to Shape Smart Sustainable Cities – The Case of Dubai

Several reporting issues that could ultimately impact the KPI reporting were also identified. For
example, the daily population working but not living in the city was flagged as potentially shaping
data interpretation. Furthermore, the importance of clarifying the boundary of the KPIs reported
on a national or city level to avoid deviations in the data was also realized.
(ii) Assessment, evaluation and verification of the KPI data collected

Smart Dubai and ITU collaborated on completing the assessment process. In November 2015,
ITU and Smart Dubai Office conducted a detailed analysis of the KPIs and data collection process.
The applicability of these KPIs to the city was determined through interactive interviews and
visits to various Dubai entities, which own the data and manage the different aspects evaluated.
The entities that contributed to the data and KPI collection process are described in Table 4.

Table 4 – Collaborating entities in the KPI collection, assessment and verification process

Abr Entity Brief description of entity role

This is the Entity leading the transformation of Dubai into a Smart City. They
SD Smart Dubai Office
are the focal point for the ITU SSC Indicators project.
Dubai Culture & Arts This is the Entity in charge of managing the city services related to culture
DCA
Authority and arts.
This Dubai Utilities provider is in charge of water and electricity provision to
Dubai Electricity and the Emirate of Dubai. They manage all electricity services including
DEWA
Water Authority generation, transmission and distribution. They are also responsible for
water desalinization plants and piped water systems.
This Dubai Entity is in charge of the provision of the public health services in
Dubai. They are also in charge of developing regulations to follow up on
DHA Dubai Health Authority
Private Sector activities which are aligned with Federal Government
Activities.
This Dubai Entity is in charge of city administration in terms of urban
DM Dubai Municipality planning, building sector, land use, environmental quality management, food
and products safety and provision of general city municipal services.
Dubai Police Force is an integral part of the UAE Police Force with the mission
to improve the quality of life in the country, by operating in accordance with
DP Dubai Police
the constitutional rights to enforce the law and maintain security and safety
of the community and of everyone living in the country.
This is the official entity in Dubai which is in charge of carrying out surveys,
DSC Dubai Statistics Center
collecting data, analyzing data and reporting Dubai’s national statistics.
This Entity is a core establishment under the Smart Dubai Office and in
charge of the transformation of city services into e-services. They provide
Smart Dubai
SDG shared services to all public entities in Dubai to facilitate the provision their
Government
city e-services, in addition to providing policies and guidelines to govern and
guide entities in their transformation.
Knowledge and Human This Entity is in charge of the private education services in Dubai. They do not
KHDA Development cover public sector initiatives which are the responsibility of the UAE Ministry
Authority of Education.

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