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Handbook

ITU Handbook for the Collection of Administrative Data on Telecommunications/ICT, 2011

The ITU Handbook for the Collection of Administrative Data on Telecommunications/ICT (2011) is a key reference document for the collection of internationally comparable indicators on telecommunications/ICT based on administrative sources (i.e. supply-side data mainly from operators). The Handbook includes definitions and methodological clarifications for 81 internationally agreed indicators and corresponding sub-indicators, discussed by the Expert Group on Telecommunication/ICT Indicators (EGTI). The Handbook was released at the 9th ITU World Telecommunication/ICT Indicators Meeting, in December 2011. 

Since the publication of the Handbook in 2011, there have been some additions and revisions to the indicators included in the Handbook. These modifications reflect the outcomes of the Expert Group on Telecommunication/ICT Indicators (EGTI), as endorsed by the World Telecommunication/ICT Indicators Symposium. The new ITU indicators from administrative data sources developed between 2011 and 2013 are available in a separate document that complements the Handbook. In addition, specific guidelines were developed to update the methodology for the collection of revenue and investment data on telecommunications.

Download the ITU Handbook, its additions and revisions in Arabic, Chinese, English, French, Russian and Spanish (pdf format). 
 

Archives

Indicators definitions (ITU 2010)​

 
Arabic (Word - PDF), Chinese (Word - PDF), English (Word - PDF), French (Word - PDF), Russian (Word - PDF), Spanish (Word - PDF)
 
 

Indicators definitions (ITU 2007)

Arabic - (Word - PDF), Chinese - (Word - PDF), English (Word - PDF), French - (Word - PDF), Russian - (Word - PDF), Spanish - (Word - PDF)
 
 

Indicators definitions (ITU 2005)

Arabic (Word), Chinese (Word), English (Word), French (Word), Russian (Word), Spanish (Word)
 
 

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