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Contact us
Postal address
International Telecommunication Union (ITU)
Place des Nations
1211 Geneva 20
Switzerland
General enquiries
Telephone: +41 22 730 5111 (ITU switchboard)
Fax: +41 22 733 7256
Email: itumail@itu.int
Specific enquiries
List of specific contacts.
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Emergency information
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Emergency services |
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| ITU security/reception |
Ext: 119 |
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| Police |
117 |
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| Fire |
118 |
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| Ambulance |
144 |
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Medical facilities |
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| ITU Medical Service |
Ext: 5397 |
Varembé building, first floor (V.16)
0830-1230 hours, and 1400-1730 hours |
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Vermont: Grand-Pré medical centre |
022 734 5150 |
9A rue de Vermont |
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Centre Médical de la Servette |
022 795 2525 |
17 avenue De-Luserna |
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La Servette Dental Clinic |
022 733 9800 |
60 avenue Wendt |
SOS Médecins
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022 748 4950 |
The doctor will visit your hotel/residence |
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Pharmacies |
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| Pharmacie populaire |
022 734 7541 |
88 rue de Montbrillant |
| Pharmacie des Colombettes |
022 740 0160 |
1 chemin des Colombettes |
Pharmacies open outside normal opening hours
After 2300 hours, call 144 to find out which pharmacy is
on special late-night duty. |
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Getting to ITU
ITU's headquarters in Geneva are conveniently located overlooking the Place des Nations in the heart of the Geneva's United Nations district. Access is easy by foot or private transport, or using public transport as described below.
See ITU's location on a map
here (lat/long: N46.221388, E6.138486).
Buses and trams
If you are staying at a hotel, youth hostel or campsite in Geneva, the establishment may offer a "Geneva Transport Card", which gives free access to public transport in Geneva. Get more information from
Genève Tourisme or the establishment concerned.
Geneva's public transport system is operated by the
Transports publics genevois (TPG). Their site has timetables, fares, route details, etc.
Unless you have a weekly or monthly pass, you have to buy your ticket at the machine located at the bus stop, if possible with the exact change. Tickets are not always sold on buses.
The machines accept CHF and EUR.
Various outlets - including TPG agencies and newspaper shops - sell prepaid cards
(Cart@bonus) that can be used instead of money to buy tickets from the machines at bus stops.
From Cointrin Airport
Anyone arriving at
Geneva Airport can obtain a free ticket (for immediate use) for 80 minutes' travel on the Geneva transport system. The
ticket machine is located just before the customs control area in the luggage claim area.
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Bus 5 (direction "Thônex-Vallard", get off at Nations)
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Bus 28 (direction "Jardin botanique", get off at Nations)
Every 15-20 minutes until 1900 hours, then less frequent; 17 minute journey.
More information
From the city centre and
railway station
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Bus 5 (direction "Aéroport", get off at Nations)
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Bus 8 (direction "OMS", get off at UIT)
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Bus 11 (direction "Jardin Botanique", get off at UIT)
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Bus 22 (direction "Nations", get off at UIT)
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Tram 15 (direction "Nations", get off at Nations)
Frequent service all day and evening; 10 minute journey. The fare from town is CHF 3.50 (select the "Tout Genève" ticket at
the machine, valid for one hour).
Car rental and parking
Most major car rental companies are represented at the airport. Parking is available at the
Parking des Nations,
adjacent to ITU.
Taxis
Taxis can be
ordered online or by telephone (022 331 4133), or picked up at the 60 or so taxi ranks
located around the city and at the airport.
The fare from the airport to the city centre varies from CHF 30 to
35 and depends on traffic flow, time of day and number of
passengers. Within Geneva, including the airport, the amount to be
paid is as shown on the meter.
The driver will make a small additional charge for luggage. The tip and VAT
are included in the fare, but it is nevertheless customary to give
one or two francs.
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ITU premises
ITU's headquarters comprise three interlinked buildings, Montbrillant, the Tower and Varembé
(ITU plan). Access to these buildings is provided by RFID security badges (swipe cards) that are issued during registration in the Montbrillant building.
There are three entrances:
- The Montbrillant entrance (2 rue de Varembé, extension 6788 or 6789) is
open from 0600 to 2200 hours, Monday to Friday. It is here that delegate registration takes place.
- The Tower entrance (av. Giuseppe Motta,
extension 5107 or 5108) is open every day from 0600 to 2200 hours (including weekends, but not official holidays).
- The Varembé entrance, accessible only to badgeholders, is open
from 0600 to 2200 hours, Monday to Friday.
Office numbers in the three buildings begin with M, T and V, respectively.
Lockers: are available in the Montbrillant reception and the Tower basement; access is provided using your security badge.
Cafeterias: are located at the top of the Tower building and between the Varembé and Montbrillant buildings. Open Monday to Friday from 0800 to 1700 hours.
Toilets: are clearly signposted around all delegate areas.
Meeting rooms
Meeting rooms and other delegate-accessible areas are located as follows:
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Building |
Room |
| Montbrillant |
Meeting rooms: H1, H2, K1, K2, L1, L2, M1, M2.
Other: Library (0900-1200, 1400-1700 hours). |
| Varembé |
Meeting rooms: A, E, G1, G2, G3.
Other: TIES helpdesk, medical services. |
| Tower |
Meeting rooms: B, C, D, T101, T102, T103.
Other: Bookshop. |
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NOTE – Meeting room allocations are shown on the electronic boards and also
listed here. |
ICT Discovery
ICT Discovery is a museum charting the evolution and exciting future of information and communication technologies (ICTs). The museum highlights the history and achievements of ICTs, and demonstrates how they have completely transformed our lives. ICT Discovery is located on the second floor of ITU’s Monbrillant building and is wheelchair accessible.
Entrance to ICT Discovery is free of charge but visits need to be reserved in advance. Specialist guided tours are available on request in all six languages of the United Nations: Arabic, Chinese, English, French, Russian and Spanish.
Opening times are from 1000 to 1700 hours, Monday to Friday (except ITU holidays).
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Electronic services
Service desk
All problems and issues should be reported via Service Desk, located in room V.29.
Extension: 6666
Mail: servicedesk@itu.int
Open from 0900 to 1230 and 1330 to 1700 hours, Monday to Friday.
Telecommunication Information Exchange Service (TIES)
TIES is a set of networked information resources and services offered to members of ITU; delegates are strongly advised to
set up a TIES account
before arriving at ITU.
Wifi and wired network access
Wireless network (WiFi):
Connect to ITUwifi, security code: itu@GVA1211.
Wired Ethernet network access is available in some meeting rooms in the Montbrillant and Tower buildings.
Delegate printers
High-volume printers are available to delegates
throughout the ITU premises.
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Accommodation
ITU maintains a
list of hotels and residences of different categories in and around Geneva that offer special rates to delegates attending its
conferences and meetings. The list is accompanied by
booking forms.
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Restaurants
RESTO.ch
and
restorang.ch provide details of restaurants in Geneva and
elsewhere in Switzerland.
Tips are included in the salaries of restaurant employees.
However, it is customary to leave a couple of francs as a gesture,
or more according to the type of restaurant or if you are very pleased with the service.
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Religious worship
Many faiths and observances are officially represented within the canton
of Geneva. On Saturdays, the Geneva newspapers carry details of the
various possibilities for worship.
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Other practical information
The
Swiss telephone directory
lists business and private contact information.
The companies listed in this section are included on the basis
of their proximity to the ITU premises and their inclusion in
no way implies any recommendation or preference on the part of ITU.
Weather
Geneva weather forecast
Bank
UBS, 17 chemin Louis-Dunant (opposite the Tower building)
- Monday to Friday from 0830 to 1630 hours
Cash dispensers are open 24/7 outside the bank.
For money transfers to other countries,
Western Union
has branches in town, at the main railway station and at the airport.
Post Office
CICG branch office, 15 rue de Varembé
- Monday to Friday from 0800 to 1200 and from 1400 to 1800 hours
- Saturday from 0800 to 1100 hours.
Montbrillant main office, 16 rue des Gares
- Monday to Friday from 0800 to 2000 hours
- Saturday from 0800 to 1200 hours
- Sunday from 1600 to 1900 hours.
At the
Post Office
it is also possible to exchange EUR and USD.
Dry cleaners
Atelier Pressing Quotidien, 59 avenue Wendt
En 5 Sec, in "La Tourelle" shopping centre
Pressing Inter, 37 rue de Moillebeau
Supermarkets
Coop, 90 rue de Montbrillant
Migros, 5 rue du Vidollet
Shopping Centre
Balexert
(near the airport).
Normal shopping hours in Geneva:
- Monday to Friday from 0830 to 1830 hours (many stores remain open until 2100 hours on Thursdays)
- Saturday from 0830 to 1800 hours
- Sunday, closed (except for petrol stations, newsagents and the airport shopping complex).
Tax-free shopping
Tax-free shopping at the SAFI store in the UN Office in Geneva campus Palais des Nations (for delegates and international organization staff).
- Monday to Friday from 1200 to 1830 hours.
Swiss online press
Tribune de Genève
20 Minutes
Le Temps
Telephone cards and electrical power adaptors
Telephone cards and power adaptors can be bought from the ITU shop (in the lobby of the Tower building) or from Post Offices. Telephone cards can also be bought from newsagents.
The voltage in Switzerland is similar to that in most other European countries, i.e. 230V/50Hz. Switzerland uses two types of electric plug: type C (two pins) and type J (three pins).
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