WSIS Action Line C7: e-Learning: Empowering Educators and learners: Enhancing Teacher Training and e-Learning for Digital Inclusion
UNESCO
Session 459
UNESCO OER Dynamic Coalition High Level Dialogue
The High Level Dialogue on "Empowering Educators and learners: Enhancing Teacher Training and e-Learning for Digital Inclusion" convenes to address the evolving digital landscape since WSIS's inception in 2003, emphasizing the imperative of digital cooperation for inclusive knowledge societies. Recognizing the potential of technology to bridge gaps and address inequalities, the session highlights the role of OER and teacher training in promoting digital inclusion and achieving SDGs. It aligns with Action Line 7 of WSIS, advocating for capacity building, ICT integration in education, and empowering vulnerable groups. Through presentations and discussions, the event aims to underscore collaborative efforts and showcase UNESCO's initiatives in advancing digital competencies, ultimately contributing to the UN 2030 Agenda.

Dr. Tawfik Jelassi was appointed UNESCO Assistant Director-General for Communication
and Information on 1st July 2021. In this position, he is responsible for the Organization’s
programmes on building inclusive knowledge societies, leading digital transformation,
strategizing the role of ICT in education, and fostering freedom of expression.
Dr. Jelassi holds a Ph.D. doctorate in information systems from New York University (USA)
and postgraduate diplomas from the University of Paris Dauphine (France).
Dr. Jelassi has extensive experience in higher education, scientific research, and information
& communication technologies. He held academic, corporate and government leadership
positions in Europe, the USA, and Tunisia.
Among others, he was Programme Director and Professor of Strategy and Technology
Management at IMD Business School in Lausanne (Switzerland, 2015 – June 2021). Prior to
that, he served as Minister of Higher education, Scientific Research and Information &
Communication Technologies in the democratic transition government of Tunisia (2014 –
2015). Prior appointments included being Chairman of the Board of Directors of Ooredoo
Telecom in Tunisia, Dean at Ecole Nationale des Ponts et Chaussées (Paris), and Professor
& Chairman of the Technology Management Department at INSEAD (Fontainebleau).
Dr Emilija Stojmenova Duh was born on 25 December 1985 in Macedonia. She moved to Maribor in 2002, when she received a scholarship from the Ad Futura agency to study in the International Baccalaureate programme run by II. Gimnazija Maribor. She completed her undergraduate and postgraduate studies at the Faculty of Electrical Engineering, Computer Science and Informatics of the University of Maribor.
After graduation, she worked as a young business researcher at Iskratel. After gaining her doctoral degree, she was employed by the Faculty of Electrical Engineering at the University of Ljubljana, where she is an Associate Professor in the Department of Information and Communication Technologies and where she managed the 4PDIH Digital Innovation Hub. 4PDIH is a partnership between the Faculty of Electrical Engineering and the Association of Municipalities of Slovenia that raises awareness of the importance of digitalisation, provides support in the development of digital knowledge and skills, and helps decision makers design appropriate digitalisation policies.
From February 2018 to October 2019, she was the Executive Director of the Digital Innovation Hub Slovenia. Between 2014 and 2016, she was the Director of RAZ:UM, which implemented the Demola Slovenia project as part of the international Demola network, which has been recognised by the OECD and the World Bank as a best practice example for innovation policymakers.
She has coordinated several national and international research and development projects on the use of new digital technologies for innovation in and the development of cities, villages and communities. She has worked in several thematic groups of the European Commission on the topic of digital innovation hubs and rural development. She participates in an international team of researchers that has developed the SEROI+ methodology for measuring and monitoring the societal, economic and environmental return on investment of digital products and services.
She has authored and co-authored a number of scientific and professional publications concerning digital transformation. She was the first President of IEEE’s "Women in Engineering Slovenia".
She is strongly committed to increasing the number of young people studying engineering – especially women – who will later remain active in their sectors and dare to take up leadership positions in science and engineering. As such, she was one of 50 women in ICT leadership positions selected to participate in the #HiddenNoMore multi-regional programme funded by the US State Department for empowering women in STEM fields.
She was a finalist for the "2018 Woman Engineer of the Year" in Slovenia and a nominee for Slovenian Woman of the Year 2021.
She is also the first Slovenian woman representative at the Global Young Academy and a member of the European Research Area Working Group within ALLEA – All European Academies. She was a member of the Board of Directors of the Slovenian Research Agency, a member of the Expert Council of the Employment Service of Slovenia and a board member of the international organisation Forum Synergies.

Dr. Emmanuel C. MANASSEH has more than 17 years of experience in the telecommunications sector. He is a skilled public policy professional with the proven ability to conduct evidence-based policy analysis and provide advice on a range of government priorities, from the design of domestic co-management models to international telecommunications policy.
Dr. Manasseh is now working as the ITU Regional Director, Regional Office for Africa. Prior to this, he was a Lecturer at Nelson Mandela African Institute of Science and Technology (NM-AIST) Arusha, from June 2023 to January 2024. He joined Tanzania Communications Regulatory Authority (TCRA) in October 2014. From June 2019 to June 2023, he was working as a Director, Industry Affairs at TCRA. Prior to joining TCRA, he was a Lecturer at Nelson Mandela African Institute of Science and Technology (NM-AIST) Arusha, Tanzania, from May 2014. From April 2013 to March 2014, he was an Assistant Professor at Hiroshima University in the Department of System Cybernetics. Dr. Manasseh began his career at Celtel Tanzania Limited (Now Airtel Tanzania), as a Telecommunications Engineer, working on Operation & Maintenance of all 2G/3G Base Station Subsystem (BSS) from 2005 to 2007.
Dr. Manasseh holds different leadership roles, including Chairman of the Board of Trustees, Tanzania Education and Research Network (TERNET); Board Member of Maendeleo Bank PLC; and was an Alternate Councillor for the United Republic of Tanzania in the International Telecommunications union (ITU). He was also a Vice Chair of ITU -T Study Group 20, Internet of Things and Smart Sustainable Cities.
He is also a member of professional institutes and bodies including, Engineers Registration Board of Tanzania (ERB); Senior member of the Institute for Electrical and Electronics Engineers (IEEE); Institution of Engineering and Technology (IET) UK.
Dr. Manasseh holds Doctor of Engineering (Dr. Eng.) from the department of System Cybernetics, Hiroshima University, Japan in 2013; Masters of Engineer- ing (M.Eng.) from Hiroshima University, Japan in 2010; and BSc. degree in Telecommunications Engineering from the University of Dar Es Salaam, Tanzania in 2005.

Marion Lieser became Executive Director of Light for the World International in August 2022. Before she served Oxfam Germany as CEO for 10 years, fighting global inequality and injustice, Marion studied social education, sociology and environmental science; throughout her professional career, she has been actively involved in international development cooperation in the profit and non-profit sectors in Germany and abroad.
Marion Lieser worked for the German Development Service (DED), focusing on women’s empowerment and strengthening civil society structures in Sudan and Kenya. In Morocco, she initiated campaigns (officially sponsored by the German Foreign Minister) against xenophobia. Later she led the international programmes for the German Foundation for World Population (DSW). Following that, she established the HIV/AIDS competence centre for EPOS Health Management Consulting and subsequently established the firm’s presence in East Africa. Before joining Oxfam, the German Agency for International Cooperation (GIZ) deployed her as integrated expert to Tanzania advising the Executive Council of the country’s largest civil society umbrella organisation whose goal is to foster health care services and education and reduce poverty.

Over the last 30+ years, Carol has been a key player as an ICT strategist and an e-Government
expert for the Government of The Commonwealth of The Bahamas. She has improved the
efficiency and effectiveness of services through strategy development and implementation,
change management, process redesign, and the procurement and deployment of solutions.
Carol has actively extended her expertise by working with regional and international
organizations such as Red GEALC (Network of e-Government Experts in Latin America and the
Caribbean), Organization of American States (OAS), CARICOM (Caribbean Community and
Common Market), Caribbean Telecommunications Union (CTU), and various United Nations
organizations. She is the current 2024 IGF MAG Chair. She is an advocate for the Small Island
Developing States, ensuring at every opportunity that their voices are not left out. She is also a
proponent for People, Prosperity, and Planet through responsible and sustainable use of
internet and digital technologies.

Zeynep Varoglu is a Programme Specialist in the Digital Innovation and Transformation Section of the Communications and Information Sector at UNESCO Headquarters in Paris. Ms. Varoglu is responsible for the implementation of the UNESCO OER Recommendation and related OER Dynamic Coalition and the UNESCO ICT Competency Framework for Teachers (ICT CFT) as well as initiatives in open, distance, flexible and online education. Ms Varoglu was Co-Responsible Officer for the publication ‘Learning for All: Guidelines for the Inclusion of Learners with Disabilities in Open and Distance Learning’ and the UNESCO Project Officer for the development of the UNESCO/COL Guidelines for Open Educational Resources (OER) in Higher Education.
Ms Varoglu holds a Bachelor of Arts (B.A.) from the University of Toronto and a Master of Education (M.Ed) from the Ontario Institute for Studies in Education (O.I.S.E.), University of Toronto
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C7. ICT applications: benefits in all aspects of life — E-learning
Our session is directly linked to WSIS Action Line 7, which emphasizes the promotion of Open Educational Resources (OER). This initiative has spurred the development and sharing of freely available educational materials, aligning with the goals outlined in the UNESCO 2019 OER Recommendation. Notably, our efforts resonate with the findings that 60 Member States have adopted OER policies and 44 Member States are focusing on capacity-building interventions related to OER utilization or creation.
Furthermore, our session contributes to the broader impact of e-Learning initiatives in several key areas:
· Increased Access to Education: By embracing accessible e-Learning initiatives, we are extending education to learners in remote areas and providing flexible learning opportunities.
· Diverse Learning Modalities: Our implementation of e-Learning diversifies learning modalities by incorporating online courses, multimedia resources, and interactive platforms, enriching the learning experience.
· Global Collaboration: Through e-Learning platforms, we facilitate global collaboration in education, fostering connections between students and educators worldwide and enabling them to share knowledge and collaborate on projects.
· Skill Development: Our e-Learning efforts significantly contribute to skill development by offering training programs and courses across various fields, thereby enhancing workforce development.
· COVID-19 Response: Our session acknowledges the pivotal role of e-Learning during the COVID-19 pandemic, highlighting its resilience and adaptability as an educational model. Many institutions swiftly transitioned to online learning, mitigating disruptions and ensuring continuity in education.
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Goal 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
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Goal 5: Achieve gender equality and empower all women and girls
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Goal 10: Reduce inequality within and among countries
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Goal 16: Promote just, peaceful and inclusive societies
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Goal 17: Revitalize the global partnership for sustainable development
The session emphasizes the pivotal role of Open Educational Resources (OER) and emerging technologies in fostering digital inclusion, directly advancing Sustainable Development Goals 4 (Quality Education) and 10 (Reduced Inequalities). In line with the principles of the 2030 Agenda, it advocates for a multi-stakeholder and entrepreneurial approach. This champions a multi-stakeholder and partnership approach specially SDG17, aligning with the principles of the 2030 Agenda with involvement of various institutions including civil society. It puts forth inventive methods including virtual engagement, diversified session structures, active participation of youth, inclusive networking opportunities, and multilingual support.. These enhancements not only align with SDG implementation but also address pressing ICT trends, ensuring a more dynamic and relevant WSIS+20 Forum High-Level Event.