WSIS Action Line C7 E-health: Summary Report
World Health Organization and International Telecommunications Union
Session 389
Strengthening country stewardship in National Digital Health Transformation through Robust Foundations and Collaboration
The convergence of digital health with global health objectives such as Universal Health Coverage (UHC) and the Sustainable Development Goals (SDGs) has become increasingly evident over the past two decades, culminating in a comprehensive resolution on digital health in 2020. Subsequently, the Global Strategy on Digital Health 2020-2025 (GSDH) was endorsed by 194 WHO Member States during the Seventy-third World Health Assembly (WHA). The GSDH provides guidance and coordination on global digital health transformation and aims to strengthen synergies between initiatives and stakeholders through four strategic objectives focused on global collaboration, implementation of national digital health strategies, governance for digital health and people-centered health systems.
To support with this, the Global Initiative on Digital Health (GIDH), aims to focus country-level efforts, at national and subnational levels and ensure alignment of resources and convergence in technical frameworks and conceptual models in the global digital health community toward standards based digital health transformation through strengthened collaboration and knowledge exchange. As a WHO Managed Network (“Network of Networks”) formally kicked off on 20 February 2024, GIDH promotes equitable access to digital health by addressing challenges such as duplication of efforts and limited investments into digital public infrastructure, governance, and capacity for in all aspects of the digital transformation of the health sector fully aligned with the e-government initiatives.
Along the sidelines of the World Summit on the Information Society (WSIS)+20 High Level Event, the WHO, ITU, the Brazil Ministry of Health and partners, gathered for the First Global Convening GIDH under the WSIS Action line C7: E-Health. During the two-day dialogue, thematic sessions on topics such as Digital Public Infrastructure in national digital health transformation, Financing Digital Health Transformation, Regional Updates, Digital Health Maturity and Public-Private partnerships were held.
This session will summarize key messages from the two-day Multistakeholder dialogue and further deliberate on the role of government and Digital Public Infrastructure for Health in sustainable national digital health transformation.

Melissa joined the Department of Digital Health and Innovation in WHO in December 2022 and is the Technical Lead for the Global Initiative on Digital Health as well as supports partnership engagement for the Department. Melissa has 14 years’ experience managing and coordinating implementation and resource mobilization for programs in digital- and community health, CRVS & clinical trial digitization, and information management for emergency response. Prior to joining WHO, she worked at country and regional level with UNICEF and civil society in the African region, and with global program and advocacy for the private sector and civil society organizations such as Plan International and Transparency International. Melissa holds a Master’s in International Maternal and Child Health, and Bachelor Degrees in Management and Chemistry with a Minor in Economics.

Mbulelo Cabuko is a Biomedical Technologist with around 20-year experience in National Health Information Systems that spans as far back as 2002 where was responsible for the coordination of the National Telemedicine System for South Africa as well as the establishment of the National Health Care Management Information Systems. He obtained a National Diploma and a Bachelor of Technology degree in Biomedical Technology from the Cape Peninsula University of Technology. Has also obtained a Certificate in Telecommunications Policy Regulation and Management from the Link Centre, Witwatersrand University which has equipped him with ICT Policy and Regulatory aspects for a knowledge-based information society. He has worked as an eHealth Coordinator for the Presidential National Commission on Information Society and Development from 2009 to 2016. He is currently the Director: National Health Information Systems where he is responsible for Coordination and Integration of National Health Information Systems.

Dr. Muneene has 25 years of progressive experience in global digital health, global public health informatics, digital health governance & literacy and digital health capacity building. He holds a PhD and an MSc in Public Health, an MSc in Computer Science along with various project management certifications such as PRINCE2 and project+. Previously, he served as the regional mHealth and eHealth advisor for the WHO Regional Office for Africa, where he supported 47 African countries with the adoption of eHealth strategies and eHealth solutions. Before this, he served with the US Centers for Disease Control and Prevention as acting branch chief for Health Informatics and Health Systems Analysts / Health Applications Manager.
Mr. Eskandar is currently involved in providing assistance to several developing countries by advising on digital applications and services strategies and policies, assisting in implementing technical co-operation projects in areas of digital governance, health, agriculture, and education. Mr Eskandar is currently leading major projects on digital government, open source for public services, digital health, digital agriculture, and smart villages in collaboration with several governments, UN agencies and other stakeholders. He has led the development of several guidelines and best practices reports on digital applications particularly on digital Government, digital Health and digital Agriculture. Mr. Eskandar has more than 30 years of extensive on-the-ground experience in the field of ICT for Development where he, through working with the International Federation of Red Cross and Red Crescent in Switzerland and, UNDP, Ministry of ICT and other NGOs in Egypt, was involved in several development projects in the fields of Health, Education, Illiteracy Eradication, Community Development, SME development and Micro Credits. Mr. Eskandar has an educational background in Electrical Engineering (Telecommunications) and has completed an MBA from McGill University, Canada and a Master Degree in Social and Economic Development Studies from University of Paris I, France.
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C7. ICT applications: benefits in all aspects of life — E-health
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Goal 1: End poverty in all its forms everywhere
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Goal 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
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Goal 5: Achieve gender equality and empower all women and girls
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Goal 17: Revitalize the global partnership for sustainable development