Page 17 - The Annual AI Governance Report 2025 Steering the Future of AI
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The Annual AI Governance Report 2025: Steering the Future of AI



                      Theme 2: AI and Socioeconomic Impact


                  2.1  Labor Market Transformation


                  Displacement of Labor

                  The displacement effect of AI is particularly pronounced in roles involving routine and repetitive
                  tasks, where automation technologies can substitute for human labor. Workers in sectors such
                  as manufacturing, clerical work, and low-skill services are especially vulnerable, as AI systems
                  become more capable of performing structured, rule-based tasks efficiently and at scale. This
                  can lead to significant job losses or restructuring, particularly for workers with limited digital
                  or adaptive skills. While some jobs may be redefined rather than eliminated, the net effect
                  without adequate reskilling and transition support is likely to deepen labor market inequality
                  and exacerbate economic vulnerability among lower-income groups. 23

                  We have already seen the effects of AI on the labor market. Generative AI has led to a measurable
                  decline in the number of posted tasks and earnings for freelancers on online labor platforms,
                  particularly in categories such as writing, translation, and graphic design. Importantly, prior
                  strong performance does not appear to shield freelancers from these impacts; in fact, top-rated
                  workers may be disproportionately affected.  Similar effects are found in implementations of AI
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                  in customer service; AI assistance increases worker productivity, measured by issues resolved
                  per hour by 15% on average, where less experienced and lower-skilled workers improve both
                  skill and quality, while most experienced and skilled workers see small gains in speed and small
                  declines in quality.
                                   25
                  Anthropic's analysis of 500,000 coding-related interactions revealed that 79% of Claude Code
                  conversations involved automation, where the AI directly completed coding tasks, rather than
                  augmentation where AI collaborates with the user to perform a coding task. This indicates
                  a strong trend toward AI taking over routine programming work, especially in front-end
                  development, with implications for job disruption in roles focused on building user interfaces
                  and simple web applications. 26
























                  23   Acemoglu, D., & Restrepo, P. (2019). Artificial Intelligence, Automation, and Work. In Ajay Agrawal, Joshua
                     Gans, and Avi Goldfarb, editors, The Economics of Artificial Intelligence: An Agenda (pp. 197–236).
                  24   Hui, X., Reshef, O., & Zhou, L. (2024).  The Short-Term Effects of Generative Artificial Intelligence on
                     Employment: Evidence from an Online Labor Market. Organization Science.
                  25   Brynjolfsson, E., Li, D., Raymond, L., (2025) Generative AI at Work, The Quarterly Journal of Economics
                  26   Anthropic Economic Index. (2025).



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