Page 91 - AI for Good Innovate for Impact

AI for Good Innovate for Impact

Use Case Status: Ongoing, actively deployed and undergoing continuous
development�

Partners: Ministry of Health and Welfare [5], National Rehabilitation Centre, Gimhae City [6],
UNIMEWO [14], Eisai Korea [10], SpiralAI (Japan) [7], Yonsei University [8], Seoul National 4.1-Healthcare
University [13], Dongguk University [9], Konkuk University [11]

2�2 Benefits of use case

• Enhance cognitive and physical health through accessible AI content
• Reduce emotional stress and supports social interactions

2�3 Future Work

• ESTsoft is committed to advancing its AI-based senior care solutions through a multi-
faceted roadmap that combines technological innovation with domain expertise. Central
to this effort is the development of a senior-specific LLM that incorporates linguistic,
cultural, and contextual patterns unique to elderly users, enabling more intuitive and
empathetic interactions. In parallel, the company is enhancing its STT and TTS technologies
to more accurately reflect emotional nuance and accommodate the vocal characteristics
of older adults. These advancements are supported by an expanding network of Proof-
of-Concept (PoC) validations conducted both domestically and internationally, ensuring
service effectiveness across diverse user environments. To enable broader adoption, the
AI services are being delivered as scalable SDKs, compatible with multiple devices.
• ESTsoft is also reaching out to accelerate its global expansion through strategic
partnerships, beginning with active collaborations in Japan and the United States.
Underpinning these technological developments is a rigorous content development
process carried out in close collaboration with leading institutions: physical exercise
modules are co-developed with Yonsei University [13], safety education with the Korea
Safety Education Association [12], and cognitive programs with Eisai Korea [11] and
Boramae Medical Center at Seoul National University [13]. The validity and impact of
this expert-driven approach have been substantiated through academic research
and publications in peer-reviewed journals, reinforcing the credibility and real-world
applicability of ESTsoft’s AI-powered care solutions.

3 Use Case Requirements

• REQ-01: It is critical that a dedicated LLM is trained on senior caregiving data to ensure
context-aware, empathetic, and relevant conversational responses for elderly users.
• REQ-02: It is critical that the platform provide a UI/UX specifically optimized for elderly
users, focusing on simplicity, clarity, and accessibility to accommodate cognitive and
motor limitations.
• REQ-03: It is critical that the system utilises highly accurate STT technology adapted to
aged voices, accounting for the slower speech, pronunciation variations, and volume
differences common among seniors.
• REQ-04: It is critical that a personalised content recommendation engine be implemented
to tailor educational and engagement materials based on each user’s health status and
interaction history.
• REQ-05: It is critical that the service be compatible across multiple devices, including PCs,
TVs, tablets, and mobile phones, via a scalable SDK, ensuring accessibility regardless of
hardware.
• REQ-06: It is expected that a structured tagging system based on health classifications will
be applied to all content, allowing for accurate and consistent matching with user needs.

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