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AI for Good-Innovate for Impact
Appendix A: Interim collection of Innovate for impact use cases
Use Case – 1: Neak Pean HealthTech - Khmer Telemedicine Chatbot
Country: Cambodia
Organization: Cambodia Academy of Digital Technology
Contact person: Panharith In, Panharith.in@ cadt .edu .kh
Soklay Heng, Soklay.heng@ cadt .edu .kh
Phuymeily Chou, Phuymeily.chou@ student .cadt .edu .kh
1�1� Use case summary table
Domain Healthcare (earmark)
The problem to Access to medical care, inefficient management of waiting times, and
be addressed long queues.
Key aspects of the Speech-speech local language Chatbot, medical records, pre-health
solution assessment, summary report generation, doctor dashboard, mobile-
based solution.
Technology Chatbot, NLP, health
keywords
Data availability Private
Metadata (type of Audio speech data (history recording in audio and later converted to
data) text).
Model Training ASR (speech engine), chatbot (sentenceBERT for finetuning), for accent
and fine-tuning handling.
Testbeds or pilot https:// hal .science/ hal -03865538/
deployments https:// misti .gov .kh/ public/ file/ 202206301656579483 .pdf
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