Page 136 - AI for Good-Innovate for Impact Final Report 2024
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AI for Good-Innovate for Impact
Use Case – 30: Financial Model Empowered AI Digital Employee
Bridge "Digital Divide"
Country: China
Organization: SenseTime
Contact Person: Zhengkun HU, huzhengkun@ sensetime .com
30�1� Use case summary table
Domain Financial services
Problem to be Compassionate communication banking Services for Ageing population
addressed Accessibility of digital financial services to elderly
Intelligent financial services
Key aspects of the Financial Knowledge Base, Large Language Model(LLM), Hyper-realistic
solution Digital Human
Technology Vision, NLP, LLM, banking, digital Human
keywords
Data availability Private data
Metadata (type of Video/images, audio, text
data)
Model Training Voice processing, NLP
and fine tuning Generative AI (video and text), TTS (text to sound), STA (speech to Anima-
tion)
Case Studies link
Testbeds or pilot Having completed the knowledge base training of 2,000 Q&A data and
deployments 100,000 corpus data, with a 20% improvement in response accuracy in
the second phase compared to the first phase
Bank of Shanghai Mobile App link
Shanghai bank Puxi HQ link
Metaverse bank link
30�2� Use case description
30�2�1 Description
Based on SenseTime's "SenseChat" language model and "SenseAvatar" digital human video
generation technology, SenseTime, in collaboration with the Bank of Shanghai, has developed
two digital employees, "Hai Xiaozhi" and "Hai Xiaohui". These digital employees provide
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