Page 187 - Reference framework for integrated management of an SSC - A U4SSC deliverable on city platforms

Database management, database processing, or geospatial management tools are examples of
these.

At this point, for the development and deployment of applications, mainly for citizens, the city
should identify open and re-usable digital solutions with a “Building Block” approach. Examples
of this can be the blocks that offer services capable of electronically identifying users, creating and
verifying an electronic signature, exchanging electronic data and means of payment, and so on.

8.3.4 ICT Evolution

The process of digital transformation of an SSC is a task that will depend largely on the existing
ICT infrastructure, costs and operational needs of the city. Most of the city ICT departments already
have technological evolution plans in which the support to the operation is contemplated, as well
as the evolution to satisfy the operational needs in the short and medium term. However, it is not
very common for these departments to consider specific elements of smart and sustainable cities
such as, for example, the management of IoT devices, and Big Data systems.

A large part of the recommendations described below are already implemented to a greater or
lesser extent in cities, but they have been included because they are essential pieces in an SSC.

1. Elaboration of the strategic formulation of the city that includes the vision and objectives of
transformation, as well as tractor projects that support the transformation of services and the
focus on the citizen, towards an SSC.

2. The implementation of a City Platform could be a starting point for transformation in city ICT
area. Its implementation does not initially interfere with existing systems and does provide the
necessary capabilities to obtain information from IoT devices and analytical tools that are not
generally available in cities. This line of action translates into the following steps:

• Starting with the definition and design of a City Platform to create a long-term city vision
focused on the citizen and with a defined government, which facilitates innovation,
transparency and access to data.

• Implementation of a City Platform with an architecture based on open standards & APIs,
which allows interoperability, with maximum data security, and promote its adoption and
use within the City Council itself.
• Integrate all the sensors that will be deployed in the city. The City Platform will allow the
ingestion of data from any device that meets communication standards.

• Connect City Platforms with city systems to obtain data of interest.
• Development of sustainable services that contribute to the improvement of municipal
services.

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