Page 48 - U4SSC KPIs Verification Manual - A guide for verifiers

Dimension Economy
Sub-Dimension ICT

Category Transport
KPI Name Dynamic Public Transport Information
KPI No. EC: ICT: T: 1C Type: Core Type: Smart

Definition / Percentage of urban public transport stops for which traveller information is
Description dynamically available to the public in real time

Rationale / Traffic congestion is becoming a major problem in many global cities, and cities
Interpretation / are investing in public transport as one of the most efficient ways to move people
Benchmarking around the city. Providing riders with information on the status of the system along
with the arrival and travel times (i.e., dynamic information) will encourage transit
use.
The information reported for each stop must contain at least the arrival of the
next vehicle/train/etc. It is also encouraged to provide travel times to other
destinations.
The information can be provided at the stop itself through screens or through
other electronic means such as the official website or a mobile application.
The information should be dynamic such that it is current and updated regularly
rather than simply being posted as a static timetable.
An increasing trend and higher values are considered positive.

Methodology Calculate as:
Numerator: Number of stops and stations with dynamic information available.
Denominator: Total number of stops and stations.

Multiply by 100.
Unit Percentage
Data Sources Data can be collected from transportation agencies serving the city.
/ Relevant
Databases

SDG Reference(s) SDG Target 11.2: By 2030, provide access to safe, affordable, accessible and
sustainable transport systems for all, improving road safety, notably by expanding
public transport, with special attention to the needs of those in vulnerable
situations, women, children, persons with disabilities and older persons.
Verification As noted above there are two ways to comply.
Guidance
The information can be provided at the stop itself through screens.
Or
Through other electronic means such as the official website or a mobile
application.

NOTE: Many cities forget that they can comply through the other means
particularly websites.
Check website.

38 U4SSC KPIs Verification Manual-A guide for verifiers