Page 22 - U4SSC Factsheet, Mashhad, Iran (Islamic Republic of), September 2021

Category: Public Sector

Category KPI Result Performance to Benchmark SDG
Open Data Sets: 298 No benchmark available
Published
Open Data Sets: 38.95 %
Availability
e-Government 150 Services No benchmark available
Services
Public Sector 100.00 %
e-procurement

There are a large number of public services (150) that are digitally enabled, and even more are in the works,
or proposed. Mashhad has implemented electronic service delivery in the areas of:

• Urban planning and civil construction
• Transportation services

• Public and green spaces

• Cultural and social services

Procurement has gone 100 per cent digital, and a large number of open data sets are available; however,
the percentage of total sets that could be published can be improved.

Mashhad has also developed an open government portal to allow citizens to monitor data streams, and
thereby improve the accountability and transparency of government. This correlates well with Mashhad’s
Smart City vision of increasing accessibility, accountability, and transparency.

Published data include following items:

• Municipality budget
• Tenders and auctions

• Project status

• Contracts
• Vendors

• Municipality managers and organizations board members

Enhancing Performance Using ITU-T Recommendations:

Recommendation ITU-T Y.4461: ‘Framework of open data in smart cities’ provides Mashhad with
the concept of open data in smart cities, analyses the benefits of open data in smart cities, identifies
the key phases, key roles and activities of open data in smart cities, and describes the framework
and general requirements of open data in smart cities.

16 U4SCC Factsheet | Mashhad, Iran (Islamic Republic of) | September 2021