Page 50 - Digital solutions for integrated city management and use cases: A U4SSC deliverable on city platforms

The SDP provides specific tools to government agencies including :
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• Dashboard and analytics tools.

• Digital ID services.
• Digital payment gateway supports monetization of government services and data.

• Platform as a service layer and an application environment that enables government agencies
and private partners to develop applications for citizens and companies.

• Geolocation data support for interactive services.
• IoT Management and data aggregation.

• Open city data catalogue.

The SDP model relies on and encourages and leverages collaboration both within the government
and with vendors and service providers who become the platform’s ‘strategic partners’.

SDP successfully leverages public-private partnerships (PPP). This eliminates the necessity for a
large upfront capital investment by utilizing collaborative PPP business and financial models. These
models provide the added benefits of:

• Value for money.

• Design and operational optimization.
• Shorter delivery times.

• Sharing of financial and operational risk with private companies.

Thus far, the critical success factors identified for the Smart Dubai Platform (SDP) include:

• “Enhancement of transparency, efficiency and seamlessness of Government services.
• The diversity of applications on the SDP for usage by Government entities, the private sector,
residents and visitors to the city of Dubai.

• The volume and accuracy of data available to be shared between Government entities and
opened to the private sector and the public.

• A reputation for security and flexibility.
• The ability to deliver new, impactful services which were not possible until the platform was
available” .
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4.2.5 Newcastle, Australia 57

Located two hours away from Sydney , Newcastle, Australia is the hub of the Greater Newcastle
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area and part of the second most populated metropolitan area in the state of New South Wales.

38 U4SSC: Digital solutions for integrated city management & use cases