Page 21 - U4SSC Factsheet, Bizerte, Tunisia, June 2020

Public Sector

Category KPI Result Performance to Benchmark SDG

Open Data Sets Not Reported No Benchmark Available
Published

Open Data Sets
Availability Not Reported

e-Government Services 0.00 No Benchmark Available

Public Sector
0.00 %
e-Procurement

Bizerte underperforms in this category. The role of e-governance as a building block to a true smart
city has been emphasized by the UN and by the OECD. E-Governance increases citizens' participation
in decision making. It makes public services delivery more effective, accessible and responsive to
people’s needs. Open data and public sector e-procurement help establish government transparency
and accountability.

Therefore, performance in these indicators needs to be improved significantly.

Optimizing public sector governance, service provision and procurement: It is recommended that
Bizerte develops key data sets and makes them available publicly online to help ensure the transparency
mentioned above. It is also recommended that the city starts processing its public sector procurement
activities electronically. Lastly, the city should introduce electronic delivery of public services in order
to achieve the aforementioned effectiveness, accessibility and responsiveness.

Bizerte may find ITU Recommendations such as ITU-T Y.3600: ‘Big data standardization roadmap’
particularly helpful when digitalising the backend of its e-services and e-processes, along with ITU-T
Y.4461: ‘Framework of open data in smart cities’ when developing its open data offerings.

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