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Compliance with regulations and law is critical in the context of smart sustainable cities and in government
and public service in general. Undeniably, regulation and policy compliance could be insurmountable
barriers to using blockchain if the project is not adequately aligned with the regulations and policies of the
country; so this must be established before deciding to use blockchain. Even when there are indications that
a regulation or policy will be updated and the changes will support the process implemented in blockchain,
there is the risk that the update will not specifically address what is expected, or that it will not be approved
within the expected timeframes.
Blockchain is an interesting tool to help achieve compliance by coding rules and regulations. Nonetheless,
it might also create rigidity due to the immutability of code and data, making it difficult to accommodate
inevitable changes in regulations. Smart contracts, for example, are considered feasible or applicable only
under limited and circumscribed conditions, such as when there is no need for dispute resolution. The
automation and disintermediation of smart contracts can, in some cases, be understood as representing
a legal contract however it has created much confusion. Although smart contracts can be used to write
“tamper-proof” agreements, it does not mean that they have legal value, depending on the case and the
applicable law. Overall, regulators and policy-makers need to find a balance between taking advantage of
the innovation of blockchain and complying with applicable law and other public protection aspects.
(5) Ensuring Data protection and privacy
Complementing the regulatory uncertainty, there are also concerns about data protection and privacy.
Smart solutions often rely on personal information available in city platforms, which can be used to create
profiles of citizens. This raises the question of the protection of personal information. The challenge for cities
and communities is to ensure that the legal frameworks and appropriate technical measures are in place
to manage risks and ensure that there is enough public trust to support these initiatives. Data protection
and privacy legislation vary from country to country.
In Europe, for example, there is a strict requirement to comply with the General Data Protection Regulation
(GDPR). It is important to highlight that GDPR compliance is not about the technology, but about how
the technology is used. Consequently, the requirements depend on the case and the specific application.
The tensions between the use of blockchain and GDPR requirements revolve around three main issues:
the identification and obligations of data controllers and processors; the anonymization of personal data;
and the exercise of some data subject’s rights. These issues have not been settled conclusively by the
data protection authorities, the European Data Protection Board (EDPB), or in court. Regulators need to
understand each blockchain use-case and the technology characteristics, which can vary tremendously
from one case to another.
For countries outside Europe, the specific laws need to be understood in context. In countries where
data protection legislation is not yet in place, or is less developed, there is an even greater need for the
public sector to think through the possible impact of blockchain implementations on individual privacy.
It is essential to either identify or provide, and work within, an ethical and regulatory framework for data
collection, use and sharing. There is a great risk of misuse and breach when implementing a blockchain,
particularly when data could be collected from different sources, some of which may be anonymous. When
navigating these risks, it is important to analyze how user value is created, establish how data are used and
ascertain if blockchain could be the best solution. It may be necessary to avoid storing personal data in the
blockchain, to make use of data obfuscation, encryption and aggregation techniques to anonymize data,
or to innovate in other ways to ensure transparency with the users.
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