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simulation,  emulation,  modeling,  statistics,  and  analytics,
                                                              have been the mainstay. They are still useful and many of the
                                                              processes built  around them  are  hard  to  outperform.  They
                                                              share one underlying philosophy, and that is to improve the
                                                              understanding  of  phenomena,  effects,  and  outcomes  by
                                                              explicitly trying to understand cause and effect. In that regard,
                                                              advances in mathematical methods, better instrumentation to
                                                              produce  temporally  and  spatially  higher  resolution  data,
                                                              fusion  of  data  and  information  from  many  sources,  and
                                                              greater computational power all contribute to improvements.
                                                              However, the greater the complexity the harder it has been to
                                                              make  progress.  Much  of  that  progress  has  required  the
                                                              dedication and attention of specialists and experts and lots
                                                              and lots of resources. It’s fair to say that such a focus has
                                                              allowed  us to  solve a  few  very  hard  problems by  literally
                                                              pouring money  at  them.  More  often the efforts  have  been
                                                              confined  to  effectively  make  the  greatest  headway  on  the
                                                              easier, routine, and repetitive aspects of running an industrial
                                                              enterprise and its processes.

                                                              Artificial  intelligence  has  gone  through  periods  of  great
                                                              enthusiasm, then neglect, followed by a rebirth a few times
                                                              over.  We  are  in  a  period  where  there  is  an  incredible
                                                              investment in AI, and it’s worthwhile to examine a few of
                                                              the key characteristics of what the term AI connotes and ask
                                                              why? I have included a few references [10], [11] that are an
                                                              attempt  to  capture  the  impacts  that  AI  will  have
                                                              economically, and for balance views that are worries about
                                                              how well AI will actually serve us [12].

                                                              As  a  label  AI  includes  many  different  methods  and
                                                              techniques  (classification  and  categorization  methods,
                                                              reasoning,  knowledge,  expert,  and  rule-based  systems
                                                              among  others).  It  is  also  identified  with  many  areas  of
                                                              specialization  (planning,  routing,  machine  vision,  natural
                                                              language  understanding,  speech  processing,  robotics,  and
                                                              many more). It also includes machine learning (ML) which
                                                              comes  in  a  number  of  varieties  (supervised  learning,
                                                              unsupervised  learning,  deep  learning,  neural  networks,
                                                              adaptive  computing,  and  neuromorphic  systems).  Lastly,
                                                              there is what is referred to as “General AI”, which is about
                                                              artificial  intelligence  that  can  rival  human  thought  and
                                                              display the properties of consciousness and has the ability to
                                                              deal with new situations creatively while displaying common
                Figure 2 - The expectations for AI/ML and data   sense. As previously discussed, General AI does not exist!
           technologies and important subcategories in 2019 and 2020   We also have no inkling if it will and if it does when. In the
                                                              context of digitization, I would like to now narrow down to
           4.1    Technologies in Focus - Artificial Intelligence   just ML. There is something different here. What ML does
                                                              is fundamentally pattern recognition; unlike the methods we
           Much  of  the  value  that  comes  from  digitization  in  an   developed in the past it does seek to find cause and effect.
           industrial context is that it helps us make better decisions to   The  mainline  ML  algorithms  have  been  around  for  quite
           execute the right actions at the right time, and in the right   some time  but there are three advances  that  have  made  a
           sequence, or that it allows us to create better experiences for   tremendous difference in how well ML algorithms perform:
           end users or customers. It also comes from how industries
           optimize  the  management  of  time,  assets,  resources,  and   •  The first is the ability to collect, store, and process
           deployment of capital. The number of decisions and actions   vast  amounts  of  data.  Not  just  any  data  but  as
           at  a  granular  level,  made  in  an  industrial  enterprise  can   complete  and  clean  a  set  as  possible  to  use  in  the
           consist of tens of thousands or even hundreds of thousands   training  corpus  for  “teaching”  and  “tuning”  a  ML
           of  individual  decisions;  it  is  a  difficult  and  extremely   model. Data has to cover the full range of conditions
           complex  problem.  The  tools  developed  in  the  past,  for   that the input to the ML model will span.





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