Page 16 - Case study: Smart Dubai - Rashid - City Concierge
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An initial proof of concept (PoC) has been quite beneficial in understanding the technology and its
application in the context of a use case. The PoC has then been extended to additional use cases
and enabled adoption at a much larger scale.
Recently, Smart Dubai published its AI ethics principles and guidelines together with an ethical
AI toolkit and an AI ethics self-assessment tool. Hence, Rashid as well as other AI use cases are
designed to abide by these principles and guidelines. Dr. Aisha Bint Butti Bin Bishr, Director General
of Smart Dubai, states that Smart Dubai’s vision is to excel in the development and use of AI in ways
that both boost innovation and deliver human benefit and happiness. Therefore, cities can consider
formulating and abiding by a set of AI ethics principles and guidelines as they implement their own
AI-based solutions and services.
The achieved results as well as the positive social, economic and environmental impacts strengthen
the case for smart use of AI in city services. Smart Dubai embraced AI as a key emerging technology
and strategically invests in it to achieve happiness at the city level.
10 Smart Dubai – Rashid – City Concierge | Dubai, UAE
